Client Services Representative - Large Animal jobs in United States
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North Carolina State University · 1 month ago

Client Services Representative - Large Animal

positionRaleigh, NC
timeFull-time
remoteOnsite
seniorityEntry Level
money$15/hr - $18/hr
date1+ years exp

North Carolina State University is seeking a Client Services Representative for Large Animal services. The role involves providing customer service, managing client interactions, and supporting the clinical team in a veterinary setting.

EducationNon ProfitUniversities
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H1B Sponsor Likelynote

Responsibilities

Provide customer service to current clients, potential clients, and rDVMs
Checking in clients
Creating medical records
Reviewing consent forms
Processing deposits and payments
Processing referrals
Managing multiple incoming phone lines while multitasking
Communicating effectively with clinical team members

Qualification

Equine speciesCustomer service skillsGoogle Suite proficiencyCommunication skillsOrganizational skillsMultitasking skillsLift 30 poundsVeterinary experienceEmotional intelligence

Required

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience
General Knowledge of equine and farm animal species, breeds, common medical issues, and the anatomy and physiology terminology of these animals
Knowledge of Google Suite, email, and scanners
Excellent verbal and written communication skills
Strong organizational, multitasking, and customer service skills
Ability to interact professionally with clients, faculty, and staff in demanding situations
Ability to interpret VHC guidelines and client needs to determine emergencies
Ability to manage multiple phone lines while assisting in-person clients
Ability to lift up to 30 pounds, with or without reasonable accommodations
Emotional intelligence, ability to empathize and mentally process difficult cases

Preferred

Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred

Benefits

Health Insurance for Temporary Employees
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Childcare discounts
Wellness & Recreation Membership
Wellness Programs

Company

North Carolina State University

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North Carolina State University is an educational institution that offers graduate and undergraduate programs.
dateFounded in 1887
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.ncsu.edu/

H1B Sponsorship

North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)

Funding

Current Stage
Late Stage
Total Funding
$60.84M
Key Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M

Leadership Team

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Marshall Brain
Director
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