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Equity Residential · 1 day ago

Assistant Community Manager - Alcott

Boston, MA

Full-time

Onsite

Entry, Mid Level

$29.12/hr - $35.59/hr

Equity Residential is dedicated to creating thriving communities and invites you to join their team. As an Assistant Community Manager, you will drive the sales process, build connections with residents, and provide exceptional customer service to facilitate lease renewals, while also having a clear pathway for career growth towards a Community Manager position.

Property ManagementReal Estate

H1B Sponsor Likely

Responsibilities

Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment

Managing financial transactions, including payments and audits, for accurate resident file maintenance

Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts

Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents

Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns

Maintaining effective communication with maintenance staff, ensuring resident needs are met

Proactively monitoring property trends for future occupancy needs

Qualification

Property management experienceCustomer service experienceSales experienceHousing lawsManagerial experienceComputer literacyEffective communication skills

Required

Residential or commercial property management, hospitality, or retail experience

Customer service and sales experience

High School diploma or equivalent

A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role

Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes

Knowledge of federal and state apartment housing laws

Availability to work a flexible schedule, including weekends

Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems

Ability to use the computer effectively and read written communications

Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility

May be required to climb stairs depending on the property structure

Preferred

Managerial Experience

Benefits

Medical, dental, and vision care

9 paid holidays

Annual vacation time

Paid sick leave

New parent benefits

401(k) Retirement Savings Plan

Rent Discounts

Competitive Compensation

Paid Community Service Hours

Leadership Development

Company

Equity Residential

Glassdoor4.0

Equity Residential (EQR) is a real estate investment trust (REIT).

Founded in 1967

Chicago, Illinois, USA

1001-5000 employees

http://equityapartments.com

H1B Sponsorship

Equity Residential has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2023 (1)