Creston Industrial Sales · 1 month ago
VMI Project Manager
Grand Rapids, MI
Full-time
Onsite
Mid LevelCreston Industrial Sales is a distributor of cutting tools and technical services to metalworking manufacturers in Michigan. They are seeking a Project Manager to oversee the installation and maintenance of tool vending management systems at customer locations, ensuring successful implementation and management of customer accounts and programs.
Industrial ManufacturingMachinery ManufacturingManufacturingSales
Responsibilities
Assists in the development of strategies, service, and relationship-building of tool management accounts
Works with other team members responsible for implementation, service, and modifications
Ensures that efficiencies are implemented to reduce program implementation timelines
Monitors and manages accounts to control inventory and ensure adequate margins and profitability
Provides direction and support for Crib Crawls to establish program effectiveness
Ensures adequate inventory, equipment counts, and tool availability meets customer usage and history
Problem-solves with department and other team members on effective use of tools, inventory, and reports
Ensures customer accounts and service agreements for tool management programs are fulfilled
Assists in the creation and review of the program review documents
Ensures team members are fulfilling customer orders, delivery, and service needs
Works with team members to prevent and reduce waste, dead inventory, and returns
Provides direction to team members on giving proper quotes
Maintains a professional, friendly atmosphere and relationship with customers
Assists and coordinates tool management programs with outside sales personnel
Oversees the ultimate use of the VMI system, VMI program parts, and tool usage
Research and introduce technical changes, upgrades, and new innovations
Works with outside sales team to provide customers with understanding of tool capabilities
Qualification
Required
High school education or equivalent…additional technical or trade school experience helpful
Proficient computer hardware and software skills with the ability to oversee and manage VMI software
Proficient computer skills
Strong knowledge of Excel and other Microsoft Office products
Ability to perform basic hardware / software problem solving
Ability to work with computers and provide strong understanding of technology
Experience and strong knowledge of Infor CSD Software helpful
Capable of data analysis, problem-identification and problem-solving
Willing to perform moderate travel (minimal overnights)
Strong problem-solving skills and experience streamlining systems and creating efficiencies
Strong customer service practices and business practices
Knowledge of tooling, customer needs, and vending practices & systems
Strong verbal and written communication skills
Detail oriented, well organized, and good time management skills
Excellent work ethic with the ability to accomplish tasks with little supervision
Ability to develop working relationships with our staff and customer base
Experience overseeing and managing physical inventories
Willing to work overtime and flexible hours to serve customers before or after regular business hours
Willing/capable of spending an entire day or several days in a row standing or sitting
Willing/capable of working in manufacturing environments in customer settings, dirty areas, tight spaces
Customer & Interpersonal Skills - Responds promptly to customer needs
Communication - Able to listen, read, and convey information effectively
Teamwork - Able to work effectively on a team, giving and welcoming feedback
Analytical - Uses facts, intuition, data, and experience to make decisions
Problem Solving - Gathers & analyzes information; identifies & resolves problems
Technical Skills - Pursues training and development; shares expertise with others
Change Management - Is open to change and supports others affected by change
Cost Consciousness - Uses organizational resources wisely and effectively
Diversity - Shows respect and sensitivity towards differences of others
Ethics - Works with integrity and performs work honestly
Organizational Support - Follows policies & procedures; supports organization's goals & values
Strategic Thinking - Adapts strategy to changing conditions
Judgment - Exhibits sound decisions; explains logic and involves others
Motivation - Demonstrates desire to succeed and achieve excellence
Planning/Organizing - Prioritizes work activities; manages time; sets goals and action plans
Professionalism - Approaches others in a tactful manner; reacts well under pressure
Quality - Demonstrates accuracy & thoroughness; looks for ways to improve quality
Adaptability - Adapts to change; able to deal with change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work, meetings, appointments on time
Dependability - Follows instructions and completes work as directed
Initiative/ Resourceful - Asks for help and finds answers when needed
Design - Generates creative solutions; uses feedback to modify designs; has attention to detail
Company
Creston Industrial Sales
Creston Industrial Sales provides reliable and professional tooling services and continues to serve manufacturers, industrial engineers.
Founded in 1958
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase