Specialist Solution Engineer (Emerging Business Unit) jobs in United States
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Salesforce · 1 day ago

Specialist Solution Engineer (Emerging Business Unit)

Salesforce is the #1 AI CRM, dedicated to driving customer success through innovation. The Specialist Solution Engineer will focus on supporting Agentforce IT Service solutions, demonstrating their value, and collaborating with clients to drive consensus on technology solutions.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Support deal cycles specifically tied to Agentforce IT Service Solutions, including:
Performing Discovery Calls
Performing Product Demonstrations
Supporting technical architecture meetings
Create and develop assets and programming to scale the Agentforce IT Service teams and solutions. This can include:
Industry point-of-views
Demo components and recordings
Technical point-of-view documents
Discovery guides
Workshop programming
Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce)
Internally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs)
Stay up to date on product innovation to be able to speak to and demonstrate key features and benefits

Qualification

Salesforce PlatformIT Service ManagementSolution EngineeringBusiness AcumenTechnical CommunicationPresentation SkillsInnovation MindsetValue PropositionHands-on ITSM ExperienceSalesforce Admin CertificationTeam CollaborationProblem SolvingInterpersonal Skills

Required

Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience
Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles
Deep experience and understanding of the Salesforce Platform is required
Solid oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied environments
Strong presentation skills, both virtually and in person
Value proposition-minded with strong business acumen

Preferred

Hands-on experience working with any leading IT Service Management platforms (including ServiceNow, BMC Helix, Ivanti Neurons, Jira Service Management, or Cherwell, is highly preferred)
Familiarity with Slack, Salesforce Service Cloud, Data Cloud, or Flow
Salesforce Admin 201 certification or similar technical certification preferred
Previous experience as a solution/sales engineer for a CRM company or similar technology

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase