BarkleyOKRP · 13 hours ago
Assistant Manager, Client Experience
Kansas City, MO
Full-time
Onsite
Entry, Mid LevelBarkleyOKRP is one of the largest full-service independent agencies in the U.S., helping brands not just win attention, but keep it with ideas that create gravity. The Assistant Manager, Client Experience will act as a resource and information curator to support the team on projects, competitive analysis, and ongoing management of client work, while maintaining high standards of quality and accuracy.
Marketing & Advertising
Responsibilities
Become familiar with Client products and tactical elements of the Client’s marketing plan and how they are applied
Immerse in client’s competitive set and be the 'reporter' of key developments for the cross agency team
For small projects, field requests from client to ensure that requested modifications (e.g. creative changes) are documented, communicated and implemented
Capture notes in client meetings, prepare conference reports and maintain status reports when requested
Maintain paper or electronic files for promotional plan and budget, current product literature and all client information
Join in the briefing of creative projects and reviews for deeper understanding of the work and role it plays
Train in the Whole Brand Approach and understand how it is applied to the business
Work with creative and account team to develop job estimates
Embraces a diverse and inclusive environment where each team member feels they can bring their best self, be respected and seen
Assist CX team in coordinating and producing special projects/items
Participate in the preparation of materials for promotional planning, client meetings, or new business presentations as needed
Make all arrangements for internal team meetings and client meetings, including ordering and setting up refreshments
Provide administrative support for all internal and client communications (e.g. invoicing, status reports, meeting notes, etc)
Analyze publications for pertinent articles to be circulated to product team, as time permits
Coordinate workflow and timeline needs with project management. Partner for all updates and internal meetings
Qualification
Preferred
Bachelor's degree from a four-year college or university preferred, or equivalent experience
Related agency experience and/or training preferred (can include prior internships)
Company
BarkleyOKRP
BarkleyOKRP is one of the largest independent ad agencies in the U.S., matching scale with soul to help build brands like Burger King, Corona Premier, Metro by T-Mobile, Planet Fitness, and Smoothie King.
Founded in 1964
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase