ARCO a Family of Construction Companies · 3 weeks ago
Services Manager, Cybersecurity Operations
Greater St. Louis
Full-time
Onsite
Senior Level
5+ years expARCO, a Family of Construction Companies, is looking for a Services Manager in Cybersecurity Operations. This role involves leading the strategy, design, and operations for ARCO's network and mobile technologies, managing the network and mobility team, and overseeing day-to-day operations to enhance network performance.
ArchitectureCivil EngineeringConstructionInterior Design
Hiring Manager
Katelyn Long, PRC
Responsibilities
Define the long-term roadmap for the enterprise network, customer networks, wireless infrastructure, and mobile device environment
Oversee the design, implementation, and maintenance of scalable and secure network infrastructures, including LAN, WAN, wireless, and cloud (Azure) networking
Manage the entire lifecycle of the organization’s mobile devices, hotspots, and available services
Lead, mentor, and develop a team of network and mobility engineers and specialists to achieve operational excellence
Plan and oversee major network and mobility initiatives, from initial design through deployment and ongoing support
Implement and enforce network and mobility security policies, including firewall and VPN technologies, to protect organizational data and systems
Manage relationships with external vendors and service providers to ensure service level agreements (SLAs) are met and performance standards are maintained
Provide high-level technical support, lead incident response efforts, document and track KPI’s and perform network analysis to ensure optimal performance and reliability
Manage the budget for mobility and network services. Advocate for additional funding projects. Negotiate contracts with network providers, vendors, and 3rd party support services
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
5 –10 years or more, in a lead or Manager role, overseeing multiple network location
Cisco CCNP/CCIE are highly desirable but not required
Excellent communication skills, able to convey complex technical concepts to non-technical audiences
Strong analytical and problem-solving abilities, especially in high-pressure situations
Outstanding project management, organizational, and time management skills
Effective leadership and strategic planning capabilities, with a track record of influencing, developing and managing high-performing teams
Demonstrates understanding of network architecture and protocols (such as TCP/IP, BGP, OSPF)
Hands-on experience with Meraki network devices
Proficiency in wireless networking, VPN technologies, and intrusion detection systems
Knowledgeable in managing enterprise mobility teams supporting Apple and Android platforms
Experience with cloud networking (AWS, Azure) and automation scripting (e.g., Python)
Familiarity with network monitoring tools like SolarWinds
Operational experience with deploying new offices from circuit ordering to equipment placement
Benefits
Industry-leading performance-based bonus program
Employee Stock Ownership Plan (ESOP)
Traditional and Roth 401k
Tuition reimbursement for associates
Scholarship for associates’ children up to $28,000 per child
1-month paid sabbatical after every five years of employment, plus $5,000 for travel
1-week paid volunteer leave each year
100% charitable match
Medical, dental, and vision insurance coverage
100% paid 12-week maternity leave
Company
ARCO a Family of Construction Companies
ARCO's goal is the same today as it was when we founded the company 30 years ago – to be the best design-build contractor in the industry and to serve our clients with expert skill and high integrity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Hill, PHR
Chief Human Resources Officer
Jordan Hankins
Human Resources Business Partner
Company data provided by crunchbase