IQVIA · 5 hours ago
Project Manager II, IRT Client Services
United States
Full-time
Remote
New Grad, Entry, Mid Level
$58K/yr - $146K/yr
0+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The role involves managing assigned IRT studies to ensure timely delivery of study drugs and maintaining data integrity, while also fostering strong client relationships throughout the study process.
AnalyticsHealth CareLife Science
Responsibilities
Act as main point of contact for the client during study maintenance
Organize or participate in regular client meetings
Respond to all client requests in a timely manner
Manage budget and Change Orders (Cos) as required
Provide regular updates to client on study related information
Proactively review supply strategy for improvements and identify risks
Periodically review study data to identify trends or issues
Author data change requests based on client’s need
Pre-approve data change requests raised by Helpdesk staff
Coordinate the implementation and review of the data changes
Review Helpdesk tickets that get escalated from Helpdesk to Project Management
Take appropriate actions to resolve the tickets as quickly as possible
Initiate updates to Helpdesk study guides
Draft study specific user guides and finalize based on PM comments
Investigate issues and manage them through to resolution
Review study alerts and action or escalate as appropriate in a proactive way
May provide information and training to new hires
May attend Investigator Meetings, or participate in client audits (representing study)
May manage System Change Requests (SCRs) for bug fixes other than the category of 'PMG'
Work with a system design PM, assisting with User Guides and Helpdesk study guides for SCRs as needed
Other related duties as required by business need
Qualification
Required
Bachelor's degree or equivalent combination of education, training and experience required
6 months to 3 years clinical research or project management experience required
Strong customer service ethic, always providing excellent service to both internal and external ‘clients'
Confident in working with external Clients
Accountable to perform tasks on-time, and with high quality
Excellent written and verbal communication skills
Strong team player with ability to work independently
Solid organizational skills including attention to detail and multi-tasking skills
Good problem solving and analytical skills
Ability to learn a technical system (continued development of technical aptitude)
Strong IT skills and working knowledge of Microsoft Office
Preferred
Experience working in a customer service environment
Benefits
Incentive plans
Bonuses
Health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase