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Vertafore · 1 day ago

Accounts Receivable Analyst

Denver, CO

Full-time

Hybrid

Mid Level

$58K/yr - $60K/yr

Vertafore is a leading technology company advancing the insurance industry with innovative software solutions. The Accounts Receivable Analyst will track, monitor, and reconcile billing disputes, maintain relationships with customers, and provide support to the Accounts Receivable services team while driving system enhancements.

Business DevelopmentInformation TechnologySoftware

Responsibilities

Navigate our systems and tools to help track, monitor, and reconcile billing disputes timely with the goal of collecting all outstanding invoices

Serve as a tier 1 Customer escalation point and is responsible for maintaining strong working relationships with Strategic customers to effectively address and resolve the most complex customer invoice issues and inquiries

Provide senior level support, training, and guidance to the Accounts Receivable services Team

Work closely with other departments to support their Strategic accounts

Run multiple reports on activities related to collection efforts in terms of collected dollars against goal, and number of outstanding dispute and credit tasks being worked

Design and implement solutions around issue analysis

Drive and lead all AR system enhancement testing

Provide Accounts Receivables (AR), Account Resolution Status, AR Forecasts and Trends analysis through clear and concise communication