NEOGOV · 1 month ago
Administrative Assistant - MLK Center (Full-Time)
Panama City, FL
Full-time
Onsite
Entry Level
2+ years expNEOGOV is seeking an Administrative Assistant for the MLK Center under the Parks, Culture and Recreation department. The role involves providing administrative and technical support, coordinating programs and activities, and ensuring excellent customer service for the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the liaison and customer service support for Parks, Culture and Recreation team members, leadership, other departments, public officials and the general public
Assist with coordination of special, daily and summer activities and events
Communicates in an efficient, prompt, team-focused and courteous manner with all internal and external customers
Ensure all facility policies and procedures are communicated, understood and followed by facility patrons
Assist in completion of accident, incident, damage and other forms
Assist in development of necessary forms
Order and maintain office supplies and track supplies needed, including researching where to purchase supplies
Attend meetings to keep the team updated regarding activities throughout the City
Maintain calendars and schedule meetings for team members, including providing hospitality needs
Check members in and out of the facility and maintain accurate attendance logs
Issue new member badges and process replacement badges to ensure proper access and identification
Greet and assist visitors, members and program participants, providing information and directing inquiries
Answer incoming phone calls, emails and general inquiries in a professional and timely manner
Assist in maintaining scheduling of meeting rooms, classrooms and event spaces, coordinating with staff and community partners
Support program registrations by collecting forms, verifying eligibility and entering information into tracking systems
Prepare and maintain records, files and reports related to memberships, activities and facility usage
Assist with clerical tasks such as photocopying, scanning, filing and data entry
Coordinate with staff on special events and community programs, including distributing materials and assisting with setup
Ensure confidentiality and professionalism when handling sensitive information
Provide administrative support for leaders
Perform other duties as assigned
Qualification
Required
Graduation from high school or possession of an acceptable equivalency diploma
Two (2) years experience in administration preferred
Valid driver's license
Exceptional customer service skills and abilities, including in-person communication with citizens in a rapid-paced environment
Knowledge of modern office practices, office management and procedures
Ability to understand the responsibilities and nature of confidentiality
Ability to learn and follow departmental rules, regulations, procedures and functions
Ability to keep records and reference files, to assemble and organize data and to prepare composite reports and presentations
Ability to work independently with limited supervision
Strong knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Ability to learn and utilize third-party software in an independent and efficient manner
Strong knowledge of administrative processes, practices and procedures
Ability to answer multiple telephone lines
Ability to work in a fast-paced environment
Ability to establish and maintain professional, cooperative, team-focused and effective relationships with team members, other agencies, other departments, leaders and the general public
Benefits
12 Days of Paid Time Off
12 Days of Paid Sick leave– 6 may be used for family
12 Days of Paid Holidays
Birthday Leave
Bereavement Leave
Military Leave
Social Event Outings
Employee Assistance Program
Medical Benefits-Team Member (ZERO cost option available)
Family Member Benefits available (City supplemented premium)
Dental Benefits (Premium paid in FULL for Team Members)
Orthodontic coverage for children (under 19)
Vision Benefits
Blood Drives (ADDITIONAL Paid Time Off for participation)
Wellness Incentive Program
Health Savings Account/ Medical FSA
General Employee Retirement Pension Fund (10% of annual compensation)
Access to Professional Financial Advisory Services
City Paid Life Insurance and AD&D ($50,000)
Additional Life and AD&D coverage available for employees, spouse, and Children
Short-term Disability (Paid in FULL by City)
Long-term Disability (Paid in FULL by City)
Accidental Insurance
Critical Illness Insurance
Education Assistance Program/ Tuition Reimbursement
Job Stability & Security
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase