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Handshake · 1 month ago

First-Line Supervisors of Entertainment and Recreation Services - AI Trainer (Contract)

United States

Contract

Remote

Mid Level

$75/hr - $75/hr

4+ years exp

Handshake is recruiting First-Line Supervisors of Entertainment and Recreation Service Professionals for an hourly, temporary AI research project. This role involves evaluating AI models in your field and delivering structured feedback to enhance the model's understanding of workplace tasks and language.

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Responsibilities

Analyze and record personnel or operational data and prepare related activity reports

Apply customer feedback to improve service quality and operational effectiveness

Assign work schedules based on operational requirements to ensure timely and high-quality service delivery

Collaborate with staff to plan and develop programs, events, and activity schedules

Direct and coordinate the activities of entertainment and recreation workers

Provide customers with information about events, programs, and activities

Communicate participant interests or special needs to staff to ensure appropriate service delivery

Inspect work areas and equipment to ensure compliance with cleanliness, safety, and maintenance standards

Meet with managers and supervisors to stay informed of operational changes affecting staff or services

Observe and evaluate employee appearance and performance to ensure service quality and compliance with standards

Participate in continuing education to stay current on industry trends and best practices

Plan, direct, and supervise recreational and entertainment activities such as sports, aquatics, games, or performing arts

Support staff in performing complex or challenging duties

Recruit, interview, and hire staff members

Requisition supplies and equipment necessary to support recreational and entertainment activities

Resolve customer complaints related to service delivery or staff performance

Serve as a liaison between management and activity leaders

Take disciplinary action to address performance or conduct issues

Train staff on operational procedures, job functions, and organizational policies

Qualification

Operational data analysisCustomer service improvementStaff coordinationProgram developmentEvent planningStaff trainingCommunication skillsTeam collaborationProblem-solving

Required

You have at least 4 years of professional experience in one or more of the following types of work