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HungerRush · 1 month ago

Senior Product Manager – E-Commerce

United States

Full-time

Remote

Senior Level

5+ years exp

HungerRush is a leading provider of integrated restaurant technology solutions. As the Senior Product Manager for Online Ordering, you will own the end-to-end consumer journey for our online ordering experience, delivering a best-in-class digital ordering experience that feels intuitive and seamless.

Information TechnologySoftware

No H1B

Responsibilities

Analyze ecommerce funnels end-to-end to identify friction points and optimize

Own customer journey mapping, usability analysis, and qualitative research to surface pain points and opportunities

Define and maintain a strategic roadmap for a consumer facing product, driving consumer engagement and business impact

Partner with engineering to deliver innovative, high-quality features

Use customer insights, data, and market trends to inform product decisions

Balance speed and quality, making bold decisions when needed while ensuring execution excellence

Define clear Objectives and Key Results (OKRs), and track progress against them to ensure measurable outcomes

Experiment rapidly—hypothesize, test, learn, and iterate

Conduct market research and competitive analysis to identify trends and opportunities and keep the product competitive

Collaborate with stakeholders to prioritize features and capabilities based on customers’ needs and business goals

Provide education and guidance to internal teams, including sales, product marketing, and customer success, ensuring alignment on product capabilities and value propositions

Qualification

Product management experienceCustomer journey mappingData-driven decision makingProduct analyticsA/B testingCollaboration & influenceCommunicatorExecution excellence

Required

5+ years of product management experience

Strong track record of building and launching innovative products in fast-paced environments

Customer-centric mindset - Deep empathy for users and ability to translate insights into product features; Experience with user research, feedback loops, and customer journey mapping

Data-driven decision making - Proficient in setting measurable goals (OKRs, KPIs). Skilled at using product analytics (Google Analytics, Mixpanel, etc.), experimentation (A/B testing) to drive decisions

Execution excellence - Proven track record of shipping successful products. Strong prioritization skills and knowing what to build and what not to build

Collaboration & influence - Ability to work cross-functionally with engineering, design, sales, marketing, and operations. Strong communicator with the ability to influence, align, and inspire cross-functional teams