PANGEATWO · 1 day ago
Business Systems Analyst
Birmingham, AL
Full-time
Onsite
Mid Level
3+ years expPANGEATWO is seeking a Business Applications Analyst to support critical financial, HR, and operational platforms in a fast-paced, collaborative environment. This role serves as a key escalation point for complex system issues while contributing to reporting, enhancements, and system improvements.
ConsultingHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Serve as a primary support resource for enterprise financial, HR, and related business applications, handling advanced issues and user inquiries
Build and deliver custom reports, queries, and data extracts to support operational and management needs
Partner with internal IT teams, vendors, and consultants to implement system improvements, upgrades, and fixes
Act as an escalation point for higher-level application support issues originating from the Help Desk
Evaluate business processes and system workflows, recommending improvements that enhance efficiency and usability
Support application deployments, patches, and upgrades, coordinating timing and communication with impacted teams
Create and maintain system documentation, user guides, and support materials
Provide post-implementation support and assist with user training and knowledge transfer as needed
Maintain awareness of business operations, including finance, HR, and select legal-adjacent processes, to better support system users
Qualification
Required
3–5 years of experience in a business systems, applications, or technical analyst role
Strong communication and client-service skills with the ability to work effectively across departments
Proven ability to analyze complex processes and translate business needs into system solutions
Experience supporting financial management, timekeeping, billing, or similar enterprise systems
Working knowledge of SQL (MSSQL preferred), data integrations, ETL concepts, APIs, or automation tools
Comfortable working independently while collaborating with cross-functional teams
High attention to detail, especially in change management and production support environments
Preferred
Bachelor's degree in a technical or related field preferred
Experience with legal or professional services platforms (such as Aderant) is a plus but not required
Company
PANGEATWO
We are PangeaTwo, an executive search, consulting, and staffing firm, who have chosen a different path than the well-traveled roads of our industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jody Jones
Chief Executive Officer
Company data provided by crunchbase