Overnight Guest Experience Team Member jobs in United States
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Wills Group · 4 weeks ago

Overnight Guest Experience Team Member

Wills Group is a community-driven company recognized as one of Fortune's Best Workplaces in Retail. They are seeking an Overnight Guest Experience Team Member to ensure guest satisfaction through excellent customer service and maintaining store cleanliness.

Consumer Services
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Comp. & Benefits
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Responsibilities

Keep our shelves looking fantastic by stocking items, arranging displays, and reaching items up to seven feet high. No need for a gym membership here – you'll even get a workout!
Be the cleanliness champ by sweeping, mopping, and keeping restrooms and the store in tip-top shape. Help keep our exterior looking pristine too
Handle cash transactions with precision, following company policies to the letter. Accuracy is key!
As the first and last person our guests see, you'll be their hero! Show them that we're all about the 'Guest First' experience
Engage with our guests while preparing food, providing a personalized experience that keeps them coming back!

Qualification

ServSafe certificationPOS software familiarityCustomer serviceMultitaskingProblem-solving

Required

High School Diploma or GED (or the ability to complete our company-paid GED program)
Flexibility to work days, nights, overnights, and weekends
Authorized to work in the United States and 18 years of age or older
Successful completion of background check and drug screening

Preferred

1 year of retail customer service experience (preferred)
Active ServSafe certification, or a similar qualification
Tech-savviness, including familiarity with POS software
Excellent multitasking and problem-solving skills

Benefits

401(k) with employer-matched contribution and financial planning assistance.
Free coffee, fountain beverages, and discounts on fresh food and car washes.
500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
GED completion program for sales associates.
Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.
Paid Community Engagement: 2 paid community service days each year.
Paid Parental Leave
Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
Affordable medical, dental, and vision plans with an option for a health savings account.
Pet insurance, basic life insurance, short and long-term disability coverage.

Company

Wills Group

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Headquartered in La Plata, Maryland, Wills Group has nearly 300 retail locations across the Mid-Atlantic region, including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels.

Funding

Current Stage
Growth Stage

Leadership Team

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Ken Halperin
Chief Financial Officer
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Company data provided by crunchbase