Terranea Resort · 1 day ago
Hotel Maintenance/Engineer II (Full Time)
Terranea Resort is seeking a Hotel Maintenance/Engineer II responsible for maintaining the property's general condition through various maintenance tasks. The role involves completing maintenance requests, participating in preventive maintenance programs, and assisting with special projects as assigned by the Director of Engineering.
Responsibilities
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive guest relations at all times
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Receive daily work assignments from Director of Engineering/Manager and review priorities and special projects
Organize materials, tools and equipment to perform daily assignments
Maintain timelines and work schedule in accordance with the preventive maintenance program
Check work orders and night report for any problems. Make rounds checking these problem areas and note any information needed or safety concerns in the resort
Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office
Perform electrical work orders:
Replace light switches
Reset circuit breakers
Replace wall plug receptacles
Replace fluorescent light ballast
Use test equipment; ohm-meter, voltage tester, amp probe
Perform plumbing work orders:
Unplug sinks, toilets, garbage disposals and drain lines
Repair or replace valves, gate, globe, ball, solenoid valves
Replace washer, gaskets, vacuum breakers, toilet seals
Work with different types of pipe including conduit, copper, black, cast iron and pipe hangers
Perform Preventive Maintenance work orders
Monitor and maintain all laundry equipment
Monitor and maintain all kitchen equipment
Maintain guestrooms using Rooms Preventive Maintenance Program Punch List
Change air-conditioning filters every 3 months
Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary
Change or repair locks as needed
Check and test-run emergency generator weekly
Perform general maintenance to guestrooms and public areas
Assist electrician, carpenter, plumber and painter in all phases of repair work
Assist other engineering personnel as instructed by Manager in regards to routine and preventive maintenance
Maintain cleanliness and organization of the work area to include:
Inventories
Requisition (receipt and storage)
Trash removal and clean up
Maintain the proper use, cleaning, maintenance and storage of all tools
Handle chemicals for designated uses/surfaces
Ensure security of any assigned keys
Assist with any special projects assigned
Assist with room’s maintenance which includes replacement of switches, outlets, light bulbs, rewiring of lamps and appliances, caulking bath tubs, shower head replacement
Assume the responsibilities of the Duty Engineer, which includes carrying the pager, conducting rounds and checking building equipment
Attend designated department and staff meetings
Recommend energy saving ideas
Recommend safety ideas; participates in fire prevention and other life safety programs
Wipe down walls, clean and paint as needed
Repair furniture
Qualification
Required
Minimum 2 years' experience in commercial electricity, HVAC, and refrigeration
Working knowledge of all electrical supplies and equipment
Knowledge of proper chemical handling and disposal
Working knowledge of blue prints and wiring schematics
Working knowledge of power and hand tools, meters, etc. as it relates to the technical trades
Fluency in job related English, both verbal and non-verbal
Provide legible communication and directions
Compute mathematical calculations (add, subtract, multiply and divide numbers)
Ability to interpret manufacturer's literature for installation, preparations, use and upkeep of various materials and products used throughout the property
Ability to be well organized and follow instructions
Ability to focus attention on details
Ability to operate high reach lifts
Ability to prioritize tasks and comply with deadlines for work assignments
Ability to be a clear thinker and perform well under pressure work assignments
Ability to work and perform job functions with minimal supervision
Ability to work cohesively with co-workers as part of a team
Satisfactorily communicate with guests, management and co-workers to their understanding
Benefits
Group medical
Dental
Vision
Life
Disability benefits
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
Employee assistance program
Paid time off/sick time
Participation in a 401(k) plan with a company match