Taft Stettinius & Hollister LLP · 12 hours ago
Information Governance Operations Analyst
Taft Stettinius & Hollister LLP is seeking an Information Governance Operations Analyst to support their Information Governance team in the Denver office. The role involves collaborating with Information Management Specialists, managing information processes, and improving operations within the firm.
Responsibilities
Work collaboratively with the onsite Information Management Specialists to execute Taft policies and processes
Use Taft’s information management tools to facilitate the identification, tracking, and processing of physical and electronic information
Coordinate with relevant Taft personnel to ensure correct identification, indexing, and management of physical collections retained onsite and at approved offsite repositories
Collaborate with the IG Operations Manager and IM Specialists to improve operations for the firm
Serve as trainer for IM Specialists and legal case teams on best practices for managing all information
Collect and present required metrics as directed by the IG Operations Manager
Review, track, and process offsite storage and shred vendor invoices
Assist IG Operations Manager with preparing for and executing office moves, expansions, and firm mergers
Troubleshoot issues related to technologies used to manage client and firm information and report on solutions
Support the onsite IM Specialists with the review of physical and electronic collections prior to archiving
Perform database searches and audits as needed
Assist with information clean-up projects
Special projects and additional duties as assigned and directed by management
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
3+ years' related experience working in information governance/records administration
Experience working in a professional services environment
Experience providing exemplary customer service in a face-paced environments
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Ability to access, input, analyze, and retrieve information from various computer systems
Strong written and verbal communication skills
Strong organizational skills
Strong customer service skills
Strong critical thinking skills
Ability to support multiple priorities simultaneously accurately and professionally
Ability to work independently and as part of a dispersed team
Ability to work under tight deadlines and report successes and challenges
Ability to handle and maintain confidential information in a secure manner
Ability to lift 30 pounds
Preferred
Law firm experience, preferred but not required
Law firm experience, preferred
Benefits
Medical
Dental
Vision
Life
Long term disability
Flexible spending
401K
Paid Time Off
Paid holidays
Bonus
More
Company
Taft Stettinius & Hollister LLP
At Taft, we work as one team, driven and committed to helping you succeed.
Funding
Current Stage
Late StageRecent News
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