NEOGOV · 3 weeks ago
Transit Operations Supervisor
Blacksburg, VA
Full-time
Onsite
Mid Level
$54K/yr - $56K/yrNEOGOV is looking for a Transit Operations Supervisor to oversee operators and ensure the smooth operation of transit services in Blacksburg, VA. The role involves supervising staff, resolving customer complaints, and maintaining safety and operational standards.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises, motivates, and oversees Operators in the execution of their duties ensuring mission, goals, and objectives of the department are understood and achieved
Completes Operator evaluations and provides appropriate documentation concerning any disciplinary actions
Monitors the radio system to maintain contact with operators, controls on-street service, implements alternative service and routing due to collision or detours, works with maintenance to troubleshoot problems occurring to vehicles in service, responds to emergency situations
Evaluates and revises schedules
Supports the proper conduct of investigations of collisions, incidents, and complaints and maintains documentation
Prepares operational reports, monitors online scheduling program for compliance with hours and communication, maintains pay sheets and submits road reports as needed
Serves as liaison between Operators and the general public, other Town departments, and emergency services as needed
Serves as back-up to other supervisors, oversees shift change, and adjusts work hours to meet division requirements as needed
Operates bus in revenue and non-revenue service as needed
Provides on-street supervision to ensure compliance with scheduled headways and all other operating standards and assists Operators with forecasting potential issues
Assists with applicant interviewing and hiring process, as assigned
Inspects all in-service vehicles to ensure they are maintaining their scheduled headways
Qualification
Required
High school diploma or GED required
Moderate experience working in a regional public transit system, or equivalent combination of education and experience
Valid commercial driver's license (Class B with Air Brakes and P endorsement) in the Commonwealth of Virginia with a satisfactory driving record
This is a safety-sensitive position subject to drug and alcohol testing guidelines as set forth by the Federal Transit Administration and the US Department of Transportation in 49 CFR Part 40, and Part 655, as amended
A pre-employment drug screening is required for this position
Drug and alcohol testing guidelines set forth by the U.S. Department of Transportation and Federal Transit Administration, will be followed during the employment period
Thorough knowledge of the principles and practices of public transit system administration
Thorough knowledge of the hazards and safety precautions of large scale operations
General knowledge of business practices applicable to public transit system management
Ability to plan and supervise the work of others
Ability to establish and maintain effective working relationships with Authority officials, associates, and the general public
Ability to communicate ideas effectively both orally and in writing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase