ALLO Fiber · 1 month ago
MSP Systems Administrator
Kansas City, MO
Full-time
Onsite
Entry, Mid Level
2+ years expALLO Communications is a community-focused company that values its employees and their contributions. The Systems Administrator role involves managing servers, ensuring backups and patches are applied, and providing technical support for complex issues. This position also includes responsibilities for documentation and process evaluation to improve efficiency.
Telecom & CommunicationsAppsCommunications InfrastructureMobileTelecommunications
Responsibilities
Provides technical assistance, consultation, and troubleshooting for issues with server hardware, operating systems, and applications
Verifies integrity of system backups, troubleshooting where necessary
Proactively evaluates lates patches for stability and CVE mitigation and applies them to applicable machines and groups
Follows up on assigned tickets, pursuing them to resolution in a timely manner consistent with department goals and priorities
Documents resolution of escalated issues into the Tier 2 knowledgebase
Evaluates processes and procedures, looking for areas to automate or optimize
Stays up-to-date on latest developments with IT tool stack
Qualification
Required
Bachelor of Science in Information Systems preferred or equivalent relevant job experience
2-3 years in systems administration, or 3+ years in a senior helpdesk role
Critical thinking skills and a strong analytical mindset
Strong oral/written communication skills
Ability to articulate technical concepts to a non-technical audience
Experience supporting and troubleshooting web-based applications
Understands Active Directory/Entra ID management concepts and best practices
Good working knowledge of networking concepts including cloud networking
Strong working knowledge of major operating systems (Windows, MacOS, Linux)
Participating in incident response team
Proficiency with DNS and DHCP servers, GPO, and PowerShell
Working knowledge of virtualization technologies including VMWare and Hyper-V
Availability for some after-hours work and participation in an on-call rotation
Remain stationary for extended periods
Ability to communicate information
Ability to operate a computer
Travel requirement: 10%
Possess/Maintain a valid Driver's License
Preferred
Microsoft Fundamentals MS-900 and Azure Administrative Associate AZ-104
Equivalent certifications in AWS or Google Cloud may be substituted or the ability to obtain Certifications within 90 days of employment
Benefits
Free internet? You bet. Plus, awesome discounts on other ALLO services.
Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
Company
ALLO Fiber
Since 2003, ALLO has provided cutting-edge Internet, TV, and Phone solutions across our communities.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$866.19MKey Investors
CalixNebraska Public Service CommissionSDC Capital Partners
2023-07-14Debt Financing· $650M
2023-06-28Grant· $11.05M
2020-10-05Private Equity· $197M
Leadership Team
B
Brad Moline
President
Recent News
MarketScreener
2025-10-18
2025-06-25
2025-06-05
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