Grainger · 1 day ago
Claims Manager
Lake Forest, IL
Full-time
Hybrid
Senior Level
$101K/yr - $169K/yr
5+ years expGrainger is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. The Claims Manager oversees domestic and international claims programs, driving timely and effective claims resolution while collaborating with internal and external partners to improve outcomes and reduce costs.
HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management
Responsibilities
Directs Grainger’s workers’ compensation program from injury reporting through resolution; manages TPA performance via audits, claim reviews, and key metrics to ensure compliance and cost control
Partners with HR and EHS to improve injury management, return-to-work, and nurse triage processes; drives initiatives that shorten claim duration, reduce costs, and limit litigation
Manages property, liability, and auto claims to secure coverage and recover losses; coordinates investigations and pursues subrogation with Facilities, Supply Chain, and Legal
Supports major loss events through coordinated response and root-cause analysis; applies lessons learned to strengthen risk management
Oversees captive insurance funding, reserving, and forecasting with Treasury, Accounting, and FP&A; prepares reports, reconciles balances, supports audits, and analyzes claims to guide budgeting and strategy
Manages litigated claims with external counsel to achieve efficient resolution and control legal spend; standardizes handling practices and tracks trends to inform prevention efforts
Maintains and improves claim databases and dashboards to monitor KPIs; uses analytics to identify risks, recommend mitigation, and ensure transparency through reporting
Implements process improvements to streamline claims handling; collaborates with teams and vendors to embed risk awareness and early intervention, and represents Grainger in insurer reviews and industry benchmarking
Qualification
Required
Bachelor's Degree risk management, finance, or business administration required
5+ years of progressive experience in claims management with emphasis on workers' compensation and casualty claims required
Strong understanding of claim litigation, reserving, and financial reporting
Proven ability to lead cross-functional initiatives and manage external vendors
Preferred
5+ years with self-insured and captive programs preferred
Associate in Claims-American Institute for Chartered Property and Casualty Underwriters (AICPU) preferred
Chartered Property Casualty Underwriter (CPCU) preferred
Associate in Risk Management (ARM) preferred
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Company
Grainger
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.
10001+ employees
H1B Sponsorship
Grainger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (26)
2023 (15)
2022 (28)
2021 (14)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
D. G. Macpherson
Chief Executive Officer
Nancy Berardinelli-Krantz
Senior Vice President and Chief Legal Officer
Recent News
Benzinga.com
2025-12-30
2025-11-08
Company data provided by crunchbase