Benchmark Health · 1 month ago
Behavioral Health Care Manager - (CA)
Long Beach
Full-time
Hybrid
Mid, Senior Level
3+ years expBenchmark Health is a public benefit corporation focused on improving access to mental healthcare. The Behavioral Health Care Manager will implement and develop behavioral health programming, manage patient panels, and connect patients with necessary mental health services and resources.
Artificial Intelligence (AI)Health CareMental HealthTherapeuticsWellness
Responsibilities
Screen and assess patients for behavioral health symptoms and conditions
Triage and work with a team on treatment recommendations
Provide education and guidance around options for care and resources
Assist patients in locating well matched high quality resources to address presenting concerns
Coordinate care with referral sources as indicated
Offer patients continuous follow up and redirection to new resources as needed
Partner with clinical and operations teams on process improvement efforts
Work with patients to set measurable personalized goals and provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate to help patients work toward identified goals
Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider
Serve as ongoing liaison between providers to coordinate patient’s care
Systematically track treatment response, any changes in clinical symptoms or treatment side effects that may arise
Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant
Offer brief counseling (using evidence-based techniques such as motivational interviewing, behavioral activation, and problem solving treatment)
Qualification
Required
Bachelors degree in a related field
Minimum of 3-5 years of professional experience in behavioral health
Exceptional interpersonal and relationship building skills: ability to empathize and build trust and rapport with others easily
Excellent organizational skills: ability to manage multiple patient cases and required documentation concurrently
Adaptability and Flexibility: Willingness to adjust to changing priorities and demands. We are an early-stage startup that is growing very quickly
Preferred
Previous experience managing clinical escalations and performing safety risk assessments a plus
Previous experience working with patients with serious mental illness preferred
Comfortability and experience working with children and adolescents preferred
Previous experience with AIMS Collaborative Care Model strongly preferred
Benefits
A competitive compensation package with performance incentives and equity participation.
Generous paid time off.
Company
Benchmark Health
Benchmark Health is a healthcare technology company offering AI-based mental health assessment, treatments, and monitoring services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase