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Gen · 1 month ago

Senior Director, Lead Product Manager - Norton 360

USA - California, Mountain View

Full-time

Onsite

Director/Executive

$256K/yr - $316K/yr

Gen is a company focused on digital solutions, and they are seeking a Senior Director, Lead Product Manager for Norton 360. This role involves defining the product strategy, leading cross-functional teams, and ensuring high-quality execution of product initiatives.

Cyber SecurityDigital MediaInformation Technology

H1B Sponsor Likely

Responsibilities

Define and drive a clear, compelling long-term strategy and roadmap for Norton 360

Identify and prioritize opportunities that enhance the customer experience and strengthen the overall product offering

Make crisp decisions and tradeoffs grounded in customer needs, competitive insights, and business goals

Provide clear communication and strategic narrative to executives and stakeholders

Lead major product initiatives from idea to global launch, ensuring high-quality execution

Drive rigorous product discovery, including user research, problem framing, rapid prototyping, and A/B experimentation

Partner closely with engineering and design to deliver intuitive, performant, and reliable multi-device experiences

Set high standards for execution excellence—clear requirements, strong operational follow-through, and quality outcomes

Own performance across engagement, retention, and subscription revenue KPIs

Use analytics, segmentation, and cohort analysis to uncover insights and guide product decisions

Work with lifecycle and marketing teams to optimize onboarding, adoption, subscription flows, upgrades, and renewals

Ensure product decisions are grounded in data, experimentation, and measurable impact

Lead and influence cross-functional partners across engineering, design, analytics, customer success, and marketing

Build strong operational partnerships to ensure alignment on priorities, goals, and deliverables

Communicate effectively across the organization—simplifying complexity and driving alignment around key decisions

Mentor and develop product managers working across the Norton 360 portfolio

Foster a culture of customer-centricity, data-driven decision making, clarity, and accountability

Raise the bar for product practices, execution standards, and product quality across the organization

Qualification

Product StrategyData-Driven Decision MakingCross-Functional LeadershipUser ResearchMentoringCommunication Skills

Required