NEOGOV · 4 weeks ago
CAD/RMS Systems Analyst
NEOGOV is seeking a CAD/RMS Systems Analyst to oversee the administration and support of the Central Square Records Management System. The role involves analyzing operating procedures, managing complex projects, and providing technical support and training across various agency divisions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees and maintains the Central Square Records Enterprise RMS platform
Sets up system modules, user roles, workflows, and permissions to align with the needs of the agency
Ensures compliance with NIBRS and CJIS standards; troubleshoots NIBRS reporting issues as needed
Provides technical support and training to users in all divisions
Develops and manages personalized reports, dashboards, and data exports using SQL Server Reporting Services (SSRS)
Collaborates with various agency divisions, including Admin Services, IT, dispatch, patrol, and investigations to ensure system functionality matches real-world workflows
Oversees integrations with CAD, Mobile, and digital evidence platforms like AXON
Monitors system performance, resolves issues, and coordinate withs Central Square support (Level 2 or 3 troubleshooting)
Stays up to date on product updates, best practices, and trends in public safety technology
Manages cloud-based services, including hosting, backups, and security, ensuring agency and vendor standards are met
Oversees and maintains the Central Square Enterprise CAD platform
Directs overall application management, including supervision of assigned staff
Works with vendors and stakeholders to implement and manage/test updates/enhancements of the CAD/RMS system
Designs, develops, and implements complex database models, utilizing SQL and other common database software, as well as common reporting systems such as Crystal Reports and data from Central Square Enterprise CAD
Provides technical support and training to users in all divisions
Manages and updates application system configurations
Collaborates with various agency divisions, including Admin Services, IT, dispatch, patrol, and investigations, to ensure system functionality matches real-world workflows
Oversees and administers application interfaces with several external and internal systems
Monitors system performance, resolves issues, and coordinates with Central Square support (Level 2 or 3 troubleshooting)
Stays up to date on product updates, best practices, and trends in public safety technology
Manages cloud-based services, including hosting, backups, and security, ensuring agency and vendor standards are met
Tests system upgrades and tests and modifies custom programs
Trains and coordinates the training for users on new application features
Performs deployment, installation, and testing of application upgrades related to ProQA EMD/EFD/EPD programs
Implements, tests, and maintains related to GIS county maps
Qualification
Required
Combination of education and experience equivalent to graduation from an accredited college or university with a degree in computer science, information systems management or related field and a minimum of 5 years of experience in public safety information technology implementation/ maintenance, project development and systems analysis
Ability to read instructions and build performance in line with requirements established by the Virginia State Police and the FBI
Understanding of law enforcement operations and reporting requirements
Strong skills in system configuration and data validation
Possess strong communication skills, effective problem-solving capabilities, and keen analytical abilities
Adept at reading, writing and interpreting technical documentation and procedure manuals
Highly self-motivated, directed and detail-oriented
Ability to manage, direct, motivate and build a cohesive team
Ability to effectively prioritize and execute tasks in a high-pressure environment
May be required to pass a polygraph examination, full background investigation and pre-employment drug and alcohol screening
Position requires periodic on-call duty status and may be subject to call back or hold over in urgent or emergency situations
Preferred
Certification or formal training in Central Square Enterprise
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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