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Nando's Grocery International Limited · 3 weeks ago

Catering Sales Manager (DC, Maryland, Virginia)

Washington, DC

Full-time

Hybrid

Mid Level

$80K/yr - $135K/yr

3+ years exp

Nando's Peri-Peri USA is a growing restaurant group seeking a full-time Catering Sales Manager for the DMV market. The role is focused on driving catering growth through proactive sales strategies and relationship management, while ensuring exceptional guest experiences and operational coordination.

Consumer Goods

Responsibilities

Develop and execute a quarterly catering sales plan targeting corporate clients, schools, nonprofit organizations, and local businesses

Achieve or exceed quarterly and annual catering revenue targets

Actively prospect, qualify, and close new catering accounts through cold outreach, tastings, networking, and in-person visits

Secure recurring catering contracts with businesses, medical offices, property managers, event planners, and corporate clients

Grow incremental revenue from existing clients through upselling, repeat bookings, and loyalty-building strategies

Deliver accurate sales forecasts, pipeline reports, and growth projections

Maintain and update client database using catering software

Collaborate on innovative ideas to boost catering sales and brand awareness

Create tailored proposals and event plans that reflect Nando's brand standards

Attend local business events, networking functions, and trade shows to represent the brand and expand the catering footprint

Partner with Operations to identify the best restaurants to fulfill catering orders and ensure each location is fully equipped and trained

Coordinate event logistics, delivery timing, and execution details with restaurant leaders

Ensure all food, packaging, setup, and service elements reflect Nando's high standards for quality, safety, and presentation

Support restaurants with onsite execution when needed for large or high-profile events

Champion an exceptional guest experience from initial inquiry to post-event follow-up

Train, coach, and support restaurant teams on all aspects of catering—service standards, order execution, packaging and presentation, upselling techniques, and event readiness—to ensure flawless delivery and consistency across units

Partner closely with Area Directors to reinforce accountability, identify opportunities, and ensure each restaurant is fully equipped to grow and retain catering business

Actively represent Nando's brand and culture at tastings, presentations, and community events

Build relationships with influencers and strategic partners to amplify catering visibility

Support influencer programs with catering activations, gifting, and reporting

Manage guest loyalty program to bring catering clients into the Nando's brand circle

Analyze customer sales patterns to inform marketing, menu evolution, and promotional strategies

Share insights and recommendations to improve catering operations and guest experience

Qualification

Catering sales experienceClient relationship managementCatering event executionMicrosoft Office proficiencyServSafe Manager CertificationCommunication skillsProject managementTeam collaboration