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Koble · 3 months ago

Financial Systems Technical Support Specialist

Lancaster, PA

Full-time

Onsite

New Grad, Entry Level

Koble is a company dedicated to helping small to medium-sized enterprises manage and grow their businesses through ERP software. The Financial Systems Technical Support Specialist will provide excellent service by supporting customers in using software to manage their financials and inventory.

AccountingEnterprise Resource Planning (ERP)Software

Responsibilities

Handle technical inbound support calls and tickets

Manage inbound support emails

Troubleshoot and resolve issues in financial modules of our ERP

Maintain and grow client relationships by providing support, training, information & guidance

Qualification

Accounting/Finance processesERP software supportWindows knowledgePC hardware basicsNetworking knowledgeCustomer service experienceBusiness process experienceTechnical aptitude

Required

Strong understanding of accounting/finance processes

Aptitude for technology, including strong Windows knowledge and PC hardware basics

Software technical experience

Basic to intermediate networking knowledge

Customer service/business process experience

Benefits

Remote working options

Health coverage option for individual and family

Dental, vision, short-term and long-term disability options available

SIMPLE IRA plan

Company

Koble

We are passionate about partnering with small businesses by providing an ERP platform and professional services to facilitate business growth because we believe the right systems lead to better business, more productive teams, and stronger communities

Founded in 2004

Gap, Pennsylvania, USA

51-200 employees

https://www.eaglebusinesssoftware.com/

Funding

Current Stage

Growth Stage

Leadership Team

Mike Stoltzfus

CEO

Company data provided by crunchbase