Puget Sound Energy · 1 day ago
Manager Information Technology Radio/Voice
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$131K/yr - $232K/yr
7+ years expPuget Sound Energy is looking to grow their community with talented individuals. The Manager Information Technology Radio/Voice will lead IT operations, manage teams, and ensure compliance with safety standards while collaborating on telecommunications initiatives.
Utilities
Responsibilities
Plans, organizes, and directs IT operations under senior management guidance
Leads IT teams, including engineers, union technicians and contractors, ensuring performance, hiring, and compensation decisions
Provides leadership in career development, performance evaluations, coaching, technical guidance, recruitment (hire/fire), and budget management
Executes organizational strategies and objectives through effective resource management
Builds a collaborative team environment via clear communication, goal setting, and prioritization
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety
Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations
Partners with Engineering to Direct the format and structure of job packages, ensuring alignment between engineers, analysts, and represented employees
Owns relationships with Operations, Generation, Facilities, Engineering, Project Management, and Corporate Security to coordinate Telecom voice and radio initiatives
Collaborates on project planning, design, and engineering, while leading construction and maintenance of telecommunications systems supporting IT, Operations, Fleet, Facilities, Generation, and gas storage
Partners in short- and long-term strategic planning for telecommunications technologies and services; develops and maintains hardware/software standards and work practices for construction and maintenance
Manages priorities for resource allocation for Telecom projects; works within established budgets, monitors performance, and adjusts to business changes
Validates telecom system performance, ensures compliance with architectural standards, safety regulations, and PSE methodologies; sets service level targets and directs optimization, maintenance, and capacity planning
Assesses customer requirements, recommends solutions, and advises on technology purchases; applies domain expertise to resolve integration and compatibility issues
Manages represented and non-represented employees, contractors, and consultants; provides direction, coaching, and ensures adherence to union agreements and corporate expectations
Works closely with business partners to identify opportunities for technology-driven process improvements and strategic initiatives
Establishes technical, functional, and support procedures; maintains documentation for systems, configurations, and standards
Performs additional responsibilities as assigned to support organizational goals
Qualification
Required
Bachelor's degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience
Proven knowledge of information technologies and methodologies related to assigned IT segment or area
7 years experience managing or leading teams (some could include consulting) in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas. With experience in management demonstrating:
5 years telecommunications experience in one or more of the following areas: SCADA, RF systems (mobile radio, microwave, MAS, etc.), network transport, fiber optics, telephony, other telecom area
Experience managing employees and activities in multiple remote locations
Understanding terminology and best practices relating to a broad range of telecommunications technologies
Experience developing and tracking metrics related to telecommunications services and infrastructure
Strategic thinking and leadership with strong abilities in relationship management
High competency in project management discipline and execution of small to large projects
Experience in leading multidisciplinary, high-performance work teams/groups
Successful development and implementation of new technologies
Proficiency in driving process improvement
Demonstrated competency in developing efficient and effective solutions to diverse and complex problems
2 years experience participating in strategic planning, development, implementation, and maintenance/support of assigned IT segment or area
Demonstrated management and decision making skills concerning information systems policies, processes and procedures with proven track record of completing tasks and/or projects within budget and on schedule
Strong knowledge and understanding of business processes
Excellent communication and presentation skills, especially with non-technical managers. Solid oral and written communications skills. An ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding
Strong knowledge in project management discipline to effectively arrange resources and manage multiple small to large projects in a cross-functional environment
Strong analytical, problem-solving and conceptual skills for single of multiple technical areas
Strong negotiating and critical thinking skills
Customer-oriented, a positive, team-oriented attitude, flexibility, an understanding of the business issues driving the need for information technology, and solid work ethic are expected
Preferred
Knowledge of gas and electric utility operations
Proven experience managing represented union employees
An understanding of PSE's organizational structure to align telecommunications with mission, strategy, and goals
Strong technical expertise with hands-on experience in digital mobile radio networks, corporate voice systems and telecom facilities (communication radio tower sites)
Knowledge of fiber optics, SCADA, Nokia MPLS networks and proficient in relevant technologies and tools
Excellent verbal and written communication skills, able to translate complex technical concepts into business terms
Advanced analytical, problem-solving, and conceptual abilities
Skilled in project management, with a track record of planning and executing mid- to large-scale initiatives from concept to implementation, involving internal teams, contractors, and vendors
Collaborative team player with strong interpersonal skills; adept at introducing new ideas across all management levels and thriving in cross-functional environments
Experienced in developing strategic telecommunications plans
Benefits
Medical
Dental
Vision
Basic life
Short- and long-term disability insurance
Supplemental life insurance
Accidental death and dismemberment insurance
Flexible spending accounts for health care and dependent daycare
Employee assistance program (EAP)
401(k) investment option
Cash balance retirement plan
Paid Time Off (PTO)
Paid Holidays
Company
Puget Sound Energy
Puget Sound Energy (PSE) is Washington state’s oldest local energy company.
1001-5000 employees
H1B Sponsorship
Puget Sound Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (16)
2023 (14)
2022 (14)
2021 (12)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Wade Smith
EVP & COO
Lorna Luebbe
General Counsel/Senior Vice President/Chief Sustainability Officer
Company data provided by crunchbase