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Pella Windows & Doors of Montana · 1 month ago

Analyst, Bus Mfg Operations - Carroll, IA

Carroll, IA

Full-time

Onsite

Mid Level

Pella Windows & Doors of Montana is seeking an Analyst for their Manufacturing Operations in Carroll, IA. The role involves providing application systems support, managing medium-sized projects, and troubleshooting system and data issues to enhance functional processes.

Building Materials

Responsibilities

Support current business systems including issue identification and resolution, functional performance monitoring and tuning and disaster recovery capability to meet business objectives leveraging both user feedback and internal metrics to drive improvement

Analyze business requirements, develop design, manage configuration and integration, and conduct robust testing to support new system implementations, current system upgrades and business process changes and CI initiatives. Work to be reviewed with Sr. Analyst or manager

Extract and format data to support reporting and metric needs

Development and coordination of medium projects or complex components for larger projects

Create and maintain documentation and conduct end user training. Educate users in workflow, business processes, and reporting metrics enabled by system

Support other team members by providing industry expertise on difficult and complex issues

Identification, development and implementation of IT programs and procedures which support internal customer satisfaction at the Manufacturing site

Problem Solving and Troubleshooting day to day IT issues

Responsible for on-site support of IT security, Networking & Infrastructure

Maintain and Support the ERP system

Develop and manage Reports & metrics to drive process improvements

Collaborate with Corporate IT and other Pella manufacturing plants on best practices

Provide IT & Plant Management with detailed project plans for key initiatives, including milestones, effort and planned completion dates

Documentation and Training

Responsible for business continuity and disaster recovery initiatives

Provide 24x7 support of all information and communication systems at the site

Provide IT leadership at the Plant site in implementing initiatives