National Legal Aid & Defender Association · 1 month ago
Legal Content and Community Outreach Strategist
Portland, OR
Full-time
Hybrid
Mid LevelThe National Legal Aid & Defender Association is seeking a Legal Content and Community Outreach Strategist to enhance access to justice for low-income and underserved Oregonians. The role involves developing legal information content for the Oregon Law Help portal and fostering engagement with legal and community partners.
LegalNon Profit
Responsibilities
Design and oversee self-help legal information development and content strategy for Oregon’s statewide civil legal information and referral website (Oregon Law Help)
Write edit, and proof legal information content, including legal articles, guided interviews, and videos
Apply best practices in plain language, website design, and website content creation
Craft and maintain content quality standards and quality assurance processes to ensure legal information is accurate, accessible, and responsive to the civil legal needs of Oregonians, with a focus on low-income and underserved populations
Develop and maintain content style guides, checklists, and other procedures to ensure consistency and quality
Create and maintain processes to ensure necessary organizations and assistance are included and accurately reflected in the legal help resource directory
Stay current on emerging trends, research, and technology related to accessible legal information and access to justice innovation
Conduct research to inform and prioritize development, including monitoring law changes and other legal developments
Recruit and collaborate with Oregon lawyers and other subject matter experts to write and edit legal content, including facilitating and guiding Oregon Law Help related task forces and meetings to support content development and partner organization engagement
Providing guidance and support to content development partners, including training on content style guide and processes
Coordinate with project vendors
Partner with OSB’s Director of Referral and Information Services to support and develop Lawyer Referral Service-related legal information materials and develop tools to connect users with this service through the Portal Project website
Partner with Access to Justice community leaders and system stakeholders, including Oregon Law Help’s Advisory Committee and future community-based sub-committees
Explore and implement opportunities for community and system partner input and engagement to inform content and site development, including user-testing, focus groups and other feedback methods
Provide support and assistance to organizations in the website referral directory with updating their listings
Assist the Director of Legal Services Programs in the oversight and monitoring of established standards and guidelines for legal services providers
Foster cooperation, collaboration, and teamwork with department and among other OSB departments and respective managers, directors, chief officers, and employees to provide customer service orientation towards internal and external recipients of programs and services
Model behavior and practices that value diversity and incorporate inclusive and culturally competent practices
Serve as bar liaison to sections, committees, and task forces as assigned
Other duties as assigned
Qualification
Required
Experience in content strategy, development, and processes related to legal information
Strong writing, editing, and proofreading skills for legal content
Knowledge of best practices in plain language, website design, and website content creation
Ability to craft and maintain content quality standards and quality assurance processes
Experience in developing and maintaining content style guides and checklists
Research skills to stay current on emerging trends and legal developments
Experience in recruiting and collaborating with legal professionals and subject matter experts
Ability to provide guidance and support to content development partners
Experience in coordinating with project vendors
Ability to partner with community leaders and system stakeholders
Experience in implementing community and system partner input and engagement methods
Ability to assist organizations in updating their listings in the website referral directory
Experience in overseeing and monitoring standards and guidelines for legal services providers
Ability to foster cooperation and collaboration among departments
Commitment to diversity and inclusive practices
Company
National Legal Aid & Defender Association
National Legal Aid & Defender Association leads a broad network of advocates on the frontlines to advance justice and expand opportunity.
Founded in 1911
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.3MKey Investors
Lumina Foundation
2022-02-15Grant· $0.3M
Leadership Team
April Frazier Camara, Esq.
President & CEO
Vernina A.
Executive Assistant To Chief Executive Officer
Recent News
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