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Creation Technologies · 3 hours ago

SR Manager Quality

Dallas, TX

Full-time

Onsite

Senior Level

7+ years exp

Creation Technologies is a company that values passion and customer focus. The SR Manager, Quality is responsible for leading Quality Engineers, providing strategic support for Quality initiatives, and ensuring compliance with quality standards while driving process improvements.

LogisticsManufacturingSupply Chain Management

Responsibilities

Lead and manage Quality/functional personnel to meet site and, where applicable, regional goals and targets across functions

Act as a decision-maker for technical teams, prioritizing customer interests while collaborating with financial teams on talent assessment and key quality initiatives

Provide guidance and mentorship to site-level Quality team members, advising on activities that affect operational, internal and external product and customer outcomes

Act as an SME across multiple Electronic Manufacturing Service (EMS)/QMS/assigned functional areas, offering credible support to customers and suppliers to ensure projects and products meet quality and manufacturing standards

Influence site business improvements, regulatory compliance, continuous improvement efforts, and customer support initiatives

Maintain and enforce control over Regulatory Agency requirements (e.g., UL, FDA, FM, CSA) and certifications/standards (ISO 9001, ISO 13485, AS 9100, IPC workmanship standards)

Apply Lean Manufacturing and Six Sigma methodologies to drive process improvement and efficiency

Manage Key Performance Indicator (KPI) metrics such as customer complaints, factory yields, and supplier acceptance rates

Foster collaboration with site Quality leaders, regional Quality leaders, and external stakeholders to resolve issues and promote innovation

Contribute to site budgeting processes, continuous improvement initiatives, and site personnel performance, including headcount modeling

Serve as a member of the Site Leadership Team, aligning with the organization’s vision and strategy

Some travel between business units, customers, and suppliers as required

Other duties and responsibilities as assigned

Qualification

ISO 9001ISO 13485Lean Six SigmaStatistical Process ControlMicrosoft Office SuiteProblem-solvingCommunication skillsProject managementLeadership

Required

Bachelor's Degree required in Quality or Technical Discipline

Minimum 7 years of relevant Quality experience in electronics manufacturing or Medical Device/A&D environments, with at least 5+ years in Quality management/leadership roles

Expertise in ISO 9001, ISO 13485, AS 9100, and FDA 21CFR820 compliance

Proficiency in Lean methodologies, continuous improvement, and Statistical Process Control (SPC) implementation

Advanced knowledge of Microsoft (MS) Office Suite, especially Excel

Strong problem-solving skills with experience in systemic issue resolution, root cause analysis, and corrective/preventive actions

Excellent communication and presentation skills, adaptable to various organizational levels

Ability to manage multiple projects and deliver results on time in a matrixed, global environment

Proven leadership in fostering collaboration, coaching, and mentoring teams