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Phoenix Children's · 1 day ago

Patient Placement Coordinator - Part Time Benefitted

Phoenix, AZ

Part-time

Onsite

Mid Level

4+ years exp

Phoenix Children's is a leading pediatric health system dedicated to providing exceptional care for children and their families. The Patient Placement Coordinator will serve as the front line of the hospital, coordinating patient admissions and transfers while ensuring effective communication among families and healthcare providers.

Health CareHospital

Responsibilities

Manages requests for all transfers and direct admissions, facilitates provider communication

Accurately collects the data required for the intake of patients from a variety of locations including: ED, physician office, Phoenix Children's clinic, referring facilities

Coordinates all MD to MD acceptance calls; participates in and documents all acceptance calls, with an ongoing focus on quality and customer service

Collaborates with Patient Placement Representative with determining patient benefits/eligibility

Manages and accepts all ED referral calls (non-EMS) and communicates incoming referrals to ED

Demonstrates the ability to triage and prioritize patient information and acuity utilizing critical thinking, clinical decision making, and established process flow to assist in assessing and facilitating patient flow across multiple facilities

Demonstrates knowledge of human growth and development, assessment, and care of patients of all ages served

Proactively manages all patient placement, throughput and hospital bed capacity

Manages bed board on an ongoing basis in a timely and accurate manner

Escalates bed placement/capacity issues to appropriate leadership in a timely manner

Works with nursing units and leaders to identify best available bed placement at the time of request, given patient needs, staffing resources, level of care requirements, infection control principles, and throughput goals

Reviews and plans for all scheduled admissions daily

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience

Acts as a role model for Family Centered Care and Customer Service, demonstrating positive and timely communication with internal and external customers

Excellent telephone etiquette

Clear communication skills, demonstrating sincerity in all interactions

Ability to multi-task, including transcribing information into database while speaking with callers

Participates in department specific process improvement

Assists in tracking and trending barriers in patient flow, transfers or customer service and makes recommendations and assists with solutions

Performs miscellaneous job related duties as requested

Qualification

RN LicenseClinical RN ExperiencePediatric ExperienceBLS CertificationPALS CertificationCustomer ServiceMulti-taskingCritical ThinkingCommunication Skills

Required

Two year (ADN) degree in nursing, a four year degree (BSN) in nursing, or a Diploma Nursing degree

Two years Clinical RN experience

Pediatric experience

Current State of Arizona RN license or an RN license from a compact state with multistate privileges or the ability to establish licensure according to Arizona law prior to start date

Current BLS certification for Healthcare Provider from the American Heart Association

AZ RN License OR Compact State - Required

Basic Life Support - Required