Jiffy.com ยท 1 day ago
Community Manager & Digital Content Creator
Jiffy.com is seeking a Community Manager & Digital Content Creator to support their growing social presence across Instagram and TikTok. This role involves driving engagement, creating digital assets, and collaborating with various teams to maintain a consistent brand voice and community trust.
ApparelE-CommerceFashionPrinting
Responsibilities
Own daily community management across all channels: responding to comments, managing DMs, engaging with creators/customers, and keeping brand voice consistent
Monitor and engage with comments on organic posts and paid ads to support performance and strengthen community trust
Identify trending audio, viral formats, niche moments, and cultural trends with potential for Jiffy content opportunities
Create digital assets for social-IG stories, graphics, promotional visuals, simple edits, memes, and story-style content that aligns with our brand aesthetic
Assist with light posting duties and support the social calendar with content ideas, drafts, and asset development
Write short-form copy for captions, social content, and assist with light blog writing or blog updates when needed
Track and escalate community insights, FAQs, sentiment shifts, and opportunities for future content
Maintain an organized workflow inside Figma, with assets built and delivered cleanly for cross-team use
Collaborate closely with the Social Media Manager to ensure all engagement, copy, and visuals support overarching brand goals
Qualification
Required
2-3 years of experience in social media, community management, copywriting, or digital content creation
Proficiency in Figma (primary workspace) and Canva for fast-turn social assets
Strong copywriting skills-caption writing, short-form blog contributions, and crafting engaging hooks
Strong understanding of TikTok + Instagram trends, engagement strategies, and best practices
Excellent written communication skills with an eye for tone, humor, and brand voice
Experience creating social-first graphics, simple editing, or repurposing content for multiple platforms
Highly organized, responsive, and comfortable working in a fast-paced digital environment
No degree required; professional experience and portfolio of work matter more
Preferred
Experience in ecommerce, crafting, DIY, or creator-oriented brands
Basic video editing skills (CapCut, Adobe Express, Adobe Premiere, etc.)
Familiarity with TikTok Shop, DTF/UV DTF, or small-business crafting communities
A natural instinct for internet culture, meme timing, and generating content ideas that feel native to the platform
Ability to help brainstorm and draft SEO-friendly blog content when needed
Benefits
Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy
401(k)
Annual wellness benefits to help you stay healthy and balanced
Choice of MacBook or PC laptop, plus equipment for your home office setup
Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Annual stipend to support your learning and career growth
Company
Jiffy.com
Jiffy.com is the #1 US online reseller of blank imprintable clothing.
Funding
Current Stage
Growth StageCompany data provided by crunchbase