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Girl Scouts of the USA · 1 day ago

Coordinator, Sales Lead

New York, NY

Full-time

Onsite

Entry Level

$45K/yr - $50K/yr

1+ years exp

Girl Scouts of the USA is a leading organization dedicated to the leadership development of girls. The Coordinator, Sales Lead will support the retail shop's operations, assist with sales activities, manage inventory tasks, and help execute events and promotions, ensuring an excellent customer experience and strong brand representation.

Non Profit

Responsibilities

Provide friendly, attentive, and professional customer service to all visitors

Assist with daily store operations, including Point-Of-Sale (POS) transactions, opening/closing tasks, and maintaining a clean, organized shop environment

Support store sales by helping customers find products and sharing product knowledge

Assist in setting up merchandise displays and maintaining visual standards to support Girl Scout brand awareness

Help prepare promotional materials and in-store displays for events and seasonal initiatives

Support routine inventory tasks, including receiving shipments, restocking, organizing backstock, and participating in cycle counts and annual inventory

Maintain familiarity with store systems and procedures, including Opsuite POS functions

Assist with basic paperwork, sales reports, and administrative tasks as directed by Shop Management

Help set up, prepare materials, and support activities for troop visits, programs, and large customer groups

Assist with the execution of in-store events and promotions designed to increase engagement and traffic

Work with Shop Management to support new shop initiatives by gathering customer feedback and helping with simple tracking or setting up needs

Contribute ideas to improving customer experience, store operations, or merchandising

When the Shop Manager or Shop Associate is unavailable, they will assist with routine decisions and day-to-day operational needs, with guidance from GSM Senior Management

Qualification

Customer service skillsRetail operations knowledgePoint of Sale systemsBasic computer proficiencyMicrosoft ExcelClear communicationProblem-solving skillsTeam collaboration

Required

Strong customer service skills with the ability to respond professionally and with appropriate urgency

Basic understanding of retail operations and systems, including Opsuite (or similar POS), NetSuite (or similar)

Clear written and verbal communication skills

Basic computer proficiency (Word, Excel, Outlook)

Ability to identify opportunities for improvement and contribute to a positive, solutions-oriented environment

Reliable availability, including early mornings, evenings, and occasional overtime

Solid basic problem-solving skills

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Bachelor's degree or equivalent experience

Preferred

Minimum of one (1) year experience in non-profit environment is a plus

Retail store management experience is a plus

Competency with Point of Sale and Inventory Management systems is a plus

Benefits

Paid Time Off: GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Medical and Behavioral Health Coverage

Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.

Both plans include GSUSA partial subsidy of premium costs

Dental and vision coverage

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts

Company-paid life insurance

Flexible work arrangements

12 weeks of paid parental leave

401(K) with company match

Sick leave

Short- and Long-Term Disability for salary continuation

Health and Wellness Classes and Activities throughout the year