Workday · 3 weeks ago
Sana Agent Senior Engagement Manager
USA, NY, New York City
Full-time
Hybrid
Senior Level
$138K/yr - $207K/yr
5+ years expWorkday is a Fortune 500 company and a leading AI platform for managing people, money, and agents. The Engagement Manager will lead customer engagements, act as an AI and Sana technology expert, and be responsible for customers realizing value after go-live, while shaping how enterprise customers adopt GenAI and collaborating with a talented peer group.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareHuman ResourcesSaaSSoftware
Responsibilities
End-to-end responsibility for several Sana customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Sana products
Ensure retention and identify upsell opportunities
Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments
Act as the AI specialist: You are guiding and enabling your customers to go through a GenAI transformation with Sana’s product. This includes activities such as
Working closely with your customers’ C-level Executives on their AI strategy & transformation
Implementing change management best practices
Educating end users on GenAI and Sana’s tool
Identifying, prioritizing and deploying AI use cases
Understanding your customers’ business model and how to deliver value with a horizontal AI platform
Understanding each team’s pain points and user problems, and how to solve them with Sana’s GenAI platform
Project lead one or more Sana product implementations concurrently, including Partner-led deployments
Ensure the project is successfully delivered within the budget and time outlined in the SOW
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Identify/resolve all issues that could impact project scope and/or timeframes
Present at Executive Steering Committee meetings and lead QBRs
Qualification
Required
5+ years of experience in leading Medium and/or Large Enterprise implementations or transformation initiatives
3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up
Proven record of solving open-ended, unstructured problems where there was no prior blueprint
Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time
A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements
Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution
Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively
Vision selling: Persuasive communicator who can sell prospects and partners on the company's mission and potential
Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments
Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence
Benefits
Workday Bonus Plan
Annual refresh stock grants
Company
Workday
Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.
10001+ employees
H1B Sponsorship
Workday has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (331)
2024 (388)
2023 (262)
2022 (503)
2021 (290)
2020 (229)
Funding
Current Stage
Public CompanyTotal Funding
$2.23BKey Investors
Elliott Management Corp.New Enterprise AssociatesGreylock
2025-09-16Post Ipo Equity· $2B
2012-10-12IPO
2011-10-24Series F· $85M
Leadership Team
Aneel Bhusri
CEO and Co-Founder
Peter Bailis
Chief Technology Officer
Recent News
EIN Presswire
2026-01-07
Company data provided by crunchbase