PHASIUM / Megmeet USA · 1 month ago
Supply Chain & Logistics Analyst
San Jose, CA
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $78K/yrPHASIUM/Megmeet USA, Inc. is an ISO 13485 certified manufacturer specializing in developing high-performance power solutions for complex medical devices. The Supply Chain & Logistics Analyst will act as a key liaison across internal teams, customers, and logistics partners to ensure efficient domestic and international shipping operations.
ElectronicsManufacturingMedical DeviceSupply Chain Management
No H1B
Responsibilities
Act as a point of contact for logistics-related customer inquiries; resolve shipping discrepancies and provide proactive updates to customer service teams
Arrange daily pick-ups with carriers, monitor shipments in transit, and ensure timely delivery (LTL shipping accounts and/or UPS, FedEx and DHL)
Prepare, organize, and maintain shipping documentation for both domestic and international shipments (Shipping Label, Commercial Invoice, BOL, etc.)
Provide required import/export documentation and ensure compliance with trade regulations
Manage customer orders and coordinate with the manufacturing team to develop and update shipping schedules for assigned accounts
Maintain current tariff, trade and shipping information and safety updates from CBP and respond to inquiries from customers and internal teams
Evaluate and improve logistics processes, including packaging, labeling, routing, and carrier selection
Record, track, and report on planned and completed transactions with a high level of accuracy
Collaborate with internal sales teams and customers to align logistics objectives, priorities, and timelines
Prepare cost quotations and process miscellaneous shipment-related expenses
Provide timely updates on order status, changes, or delays to internal stakeholders
Develop and implement Standard Operating Procedures (SOPs) to optimize commerce processes
Analyze and audit freight invoices for accuracy and negotiating rates as needed
Gather and analyze logistics data to identify trends, gaps, and opportunities for cost savings
Answer and route incoming calls, ensuring accurate and timely communication with relevant teams; check general email inbox and distribute inquiries to appropriate departments (sales, engineering teams, etc.)
Support customer and supplier onboarding processes when required
Communicate with suppliers and place orders for urgently required components (Mouser Electronics, Digi-Key, etc.)
Act as a liaison between internal teams and local suppliers to meet project timelines and delivery requirements
Qualification
Required
Associates or Bachelor's degree or equivalent experience
Must have PRIOR knowledge and experience w/ domestic and international shipping (FOB Terms, HTS Codes, Tariffs and CBP policies are a plus)
Must be living in the area within Zip Code 95117
Proficiency in Microsoft Office including Excel and Word Doc
Ability to multitask and work under pressure in a fast-paced environment
Fluency in Chinese is highly desired; ability to understand Chinese (be able to communicate across all teams; engineering, manufacturing, and supplier teams)
Exceptional oral and written communication skills
Demonstrated ability to work effectively with cross-functional teams
Benefits
Competitive salary and bonus structure
Comprehensive retirement plan
Health, vision, and dental insurance coverage
Career growth development
Company
PHASIUM / Megmeet USA
We are an ISO 13485 certified manufacturer specializing in developing cost effective, high performance power solutions for complex medical device applications such as respirators, concentrators, CPAPs, patient monitors, infusion pumps, home medical equipment and cart based devices.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase