TLTsolutions · 1 month ago
Guest Services Specialist, Dining Experience
Waldorf, MD, 20603, US
Full-time
Onsite
New Grad, Entry LevelTLTsolutions is a company specializing in the investment, development, and management of premier hotel properties. The Guest Services Specialist, Dining Experience will focus on food preparation and providing excellent service to ensure memorable dining experiences for guests.
Commercial Real EstateReal EstateReal Estate InvestmentResidential
Responsibilities
Prepare ingredients, including portioning, chopping, and storing food. Ensure all dishes are cooked and presented according to the property’s F&B brand standards
Set up the dining area, serve food and beverages to guests, and maintain the highest standards of presentation and service. Regularly engage with guests to anticipate their needs, offering assistance and ensuring a seamless dining experience
Perform general cleaning and maintenance of food and beverage prep areas and equipment to ensure a pristine environment. Keep the dining area organized and inviting, consistently upholding the property’s brand and hospitality standards
Proactively check in with guests during their dining experience to anticipate needs and offer personalized recommendations based on preferences and dietary requirements
Gather and utilize guest feedback to continually enhance the dining experience. Use insights to suggest improvements and personalize future interactions
Engage in training sessions focused on enhancing guest service, culinary skills, and emergency procedures. Ensure all necessary certifications are current and that all practices meet health and safety standards
Qualification
Required
Experience in both food preparation and guest service, with a passion for delivering high-quality, memorable dining experiences
A versatile team member who can seamlessly switch between back-of-house and front-of-house roles to ensure a smooth and enjoyable guest experience
A service-oriented individual who anticipates guest needs and delivers exceptional hospitality with enthusiasm
Someone who communicates effectively with colleagues and contributes positively to a supportive and collaborative work environment
Benefits
Discounted Hotel Rates
PTO and Holiday Benefits
Company
TLTsolutions
TLTsolutions is a real estate investment firm that provides residential and commercial property acquisition services.
Founded in 1996
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Tracy L Prigmore
Managing Partner
Company data provided by crunchbase