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Carnegie Mellon University · 4 weeks ago

Administrative Assistant II – Student Involvement and Traditions – Division of Student Affairs

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Carnegie Mellon University is seeking an Administrative Assistant II for its Student Involvement and Traditions Office. The role involves providing administrative support, managing office reception functions, and engaging with students to enhance their campus involvement experiences.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Comprehensive office reception functions and first-line triage for both SIT and CELD including, but not limited to, answering and directing incoming phone calls, greeting walk-in guests and directing appointments, basic advising and direction for student inquiries, responding to and routing emails sent to a variety of inboxes, and distributing mail and deliveries on a daily basis

Assist Office Suite staff, other than directors, by serving as primary administrative support to professional staff

Execute various efforts related to scheduling, coordination, and reservations, including project and event support

Support of the student organization experience including but not limited to key card access, space reservations, work orders, form management, and triage of student organization finance questions

Completion of the Community Engagement Van reservation process, including approvals and fulfillment, and van maintenance in collaboration with the Program Coordinator

Upkeep of general office orderliness and cleanliness, including the Nexus of Community Engagement, Suite general reception area, and shared break room

Daily management for the Nexus of Community Engagement including but not limited to reservations form triage and approvals, Nexus consultation and event planning meetings with internal and external stakeholders, room setup, calendaring, tech support, and walk-throughs of the physical space under the direction of the Assistant Director

Direct supervision and training of 4-5 student positions working from the Office Suite’s front desk

Complete tasks related to departmental communication to campus partners, students, and external audiences including maintenance and copy development for the website, development of tabling supplies, creation of marketing materials, and distribution of posters

Participation in the internal Communications and Marketing working group

Other duties as assigned

Qualification

Administrative supportOffice managementOrganizational skillsInterpersonal communicationCultural competenceTeam collaborationAdaptabilityInitiativePositive attitudeWritten communication

Required

High School Diploma or GED required

5-8 years of administrative support and/or data entry experience required, preferably in a higher education or high-volume setting

Ability to champion an innovative and collaborative work environment

Proven administrative support and office management experience, organizational and planning skills, and oral, written, and interpersonal and intercultural communication skills

A commitment to supporting the needs of a diverse student body

Successful completion of a pre-employment background check