NEOGOV · 1 month ago
Benefits and Eligibility Specialist I 2025-03060
Douglas, WY
Full-time
Onsite
New Grad, Entry Level
$22.63/hr - $22.63/hr
0+ years expNEOGOV is part of the State of Wyoming's Department of Family Services, focusing on providing essential support to families. The Benefits and Eligibility Specialist I will manage economic assistance cases, determine eligibility for various programs, and ensure compliance with state and federal requirements.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides support for economic assistance programs, which may include TANF and food stamps, etc
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs
Provides benefits in a timely and accurate manner while collaborating with other state and community partners for the public's health and safety
Assists with audits to ensure compliance with state and federal requirements
Maintains computer databases and enters information
Conducts client interviews to determine eligibility
Maintains cases once approved
Maintains public relations with community referral agencies and others
Recognizes and provides intervention services for people in crisis
Trains new employees
Assists with hearings through written or verbal testimony or exhibits
Qualification
Required
Associate's Degree
0-2 years of progressive work experience (typically in Benefits and Eligibility)
OR 2-4 years of progressive work experience (typically in Benefits and Eligibility)
Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships
Knowledge of laws, rules, regulations, policies, procedures, and manuals
Knowledge of community and governmental resources and programs, and how to access them
Knowledge of agency computer systems and their application
Knowledge of general office procedures
Knowledge of state and federal criminal justice processes
Preferred
Detail-oriented
Multi-task capable
Organized
Able to prioritize
Good communicators both orally and in writing
Customer service experience
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase