This job has closed.

Castle Group · 1 month ago

Community Association Manager

Port Orange, FL

Full-time

Onsite

Entry, Mid Level

$75K/yr - $80K/yr

2+ years exp

Castle Group is a leading property management company, and they are seeking a Community Association Manager. The role involves overseeing the operational, administrative, financial, human resources, maintenance, and security functions of the community while ensuring compliance with community rules and regulations.

Real Estate

Hiring Manager

Cameren Cloutier

Responsibilities

Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines

Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally

Create and manage the Association’s budget and financial processes

Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association’s financial reports and supports the Treasurer by obtaining responses to financial questions

Compliance with all reporting requirements outlined in the Castle Management contract

Compliance with meeting requirements outlined in Florida Statue 718

Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress

Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association’s Website

Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters

Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association

Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors

Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party

Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business

Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction

In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings

Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community’s goals and high standards in a hospitable, sensitive, and courteous manner

Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties

Fosters appropriate communications between Board Members, Residents, and Management

Responds within the required timeline to all owner and Board Member requests

Directly manage the on-site team

Carry out supervisory responsibilities following Castle’s policies and applicable laws

Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Active CAM licenseProperty Management accountingCondo lawMicrosoft OfficeBuilding Link softwareConflict resolutionCustomer service skillsAnalytical skillsMultiple language fluencyTime managementOrganizational skillsPresentation skills

Required

An active CAM license is required

A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required

Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required

Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county

Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required

Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint)

Valid Driver's License

Some understanding of Condo building mechanics may be required

Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization

Strong experience with conflict resolution strategies is required

Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes

Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language

Excellent organizational skills and attention to detail

Strong analytical, problem-solving, and negotiation skills

Strong presentation and public speaking skills required

Ability to act with integrity, professionalism, and confidentiality

Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations

Ability to lift 30lbs. following appropriate safety procedures

Ability to work in an upright standing position for long periods

Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain)

Ability to walk and climb stairs

Ability to handle, grasp, feel objects

Ability to reach with hands and arms

Ability to extensively use fingers for typing and visual use of the computer monitor