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ITSS · 4 months ago

IT Field Technician

Goldsboro, NC

Full-time

Onsite

Mid Level

3+ years exp

ITSS is seeking an IT Field Technician to serve clients on-site, troubleshooting and resolving various IT issues. The role involves providing technical support, maintaining client privacy, and working on networking projects in client environments.

BankingConsultingInformation TechnologySoftware

Responsibilities

Providing high-quality technical customer support

Spending time out in the field at client sites as well as in the office

Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients

Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology

Networking office space and client workspaces, including pulling network wire, terminating ports, testing cable, and installing drops

Qualification

Windows desktop troubleshootingPC setupDeploymentActive Directory administrationNetworking backgroundBasic Office 365 administrationVendor supportCommunication skillsTeamwork