Daley And Associates, LLC ยท 1 day ago
Client Service Representative - Boston, MA
Daley And Associates, LLC is an industry leading Investment Management firm located in Boston, MA. They are seeking a Client Service Representative who will develop and utilize excellent client relation skills to assist with financial and non-financial related transaction inquiries.
Responsibilities
Responds to incoming phone calls from existing and potential clients
Processes a variety of routine and complex financial and non-financial transactions
Resolves basic account problems and questions; initiates research on more complex problems by directing to appropriate work area for resolution
Communicates with shareholders, participants, broker/dealers, and others to verify information and clarify requests or
Provides appropriate documentation to customers as requested
Collaborates with various internal departments to optimize client service processes
Assists in special projects as needed
Qualification
Required
Customer service experience
Strong communication and analytical skills
Excellent attention to detail and organizational skills
Proficiency in MS Office Suite
Ability to thrive in a fast-paced environment
Preferred
BS/BA degree
Company
Daley And Associates, LLC
Daley and Associates is a boutique executive search and contract staffing firm specializing in the placement of Accounting, Finance, Information Technology, Legal, Administrative and Life Sciences professionals.