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Suburban Propane · 3 weeks ago

Part time Customer Relations Specialist

Penn Yan, NY

Part-time

Hybrid

Mid Level

$16.80/hr - $20/hr

3+ years exp

Suburban Propane is a nationwide distributor of propane and related products and services. They are seeking a part-time Customer Relations Specialist to support customer service, retention, and acquisition by handling sales and service calls, resolving issues, and maintaining customer records.

EnergyFuelRenewable Energy

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Effectively manage customer account data which includes setting up new accounts and maintaining related data