SOSi · 6 hours ago
Senior Network Administrator / Network Operations Deputy
SOSi is looking for a Senior Network Administrator / Network Operations Deputy to join their dynamic team at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. In this role, you will drive planning and oversight for network operations, leading a talented team to ensure secure and high-performing networks, while also stepping in as the Person-In-Charge when leadership is away.
Responsibilities
Identifies and prioritizes network assignments. Coordinates internal and external resources relevant to network-related initiatives. Communicates/manages network-related responsibilities to team
Continuously aware of operational status of networks and related effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties
Ensures incidents regarding network-infrastructure and related core-services are tracked and resolved. Acts as a point of incident escalation and coverage. Manages proper communication, correction and response
Participates in engineering, analysis and solution development, especially as it relates to solution implementation, network operations and maintenance
Evaluates new services, technologies, software, tools, and devices that may improve organizational abilities to proactively monitor performance and remediate concerns
Performs supervisory and administrative oversight of managed personnel. Provides recruiting, onboarding, direction/guidance, training, and assessment of network administrators, analysts and technicians
Assess current work processes and propose recommendations that would improve work efficiencies
Validates SOPs and TTPs associated with current knowledge of relevant network technologies. Regularly collects and summarizes pertinent network accomplishments, issues and concerns
Identifies and validates Request for Information (RFI’s) for management and Government customer(s)
Participates in and provides feedback to network-relevant special projects
Ensures compliance of custody and ownership of Government equipment and related components
Qualification
Required
An Active in-scope SECRET clearance
7+ years of experience in network administration and enterprise IT service center operations
DoD 8570 IAT-I compliant (A+ CE, CCNA, CND, Network+ CE, SSCP)
Prior supervisory experience. Able to communicate effectively, verbally and in writing
Comprehensive knowledge of the principles, methods, and techniques used in IT network administration, troubleshooting and support. Knowledgeable in OSI model. Previous fiber experience (i.e., 'layer-1')
Extended knowledge of networking (switching and routing protocols, installation and configuration) with prior experience using Cisco and Brocade network solutions
Experienced with implementing/supporting Unified Communications (UC) (e.g., VoIP, Call Manager, dVTC)
Able to support 24/7 operations (including support to exercises), when necessary
Able to follow instructions and work both independently and in a (distributed) team environment
Preferred
DoD 8570 IAT-II compliant (CCNA, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
Relevant IT Certification (e.g., Cisco, Citrix, Dell, HP, ITIL, Microsoft, Nutanix, Palo Alto, VMware)
Well-versed in Department of Defense (DoD) protocols, procedures and regulations
Previous experience (installations, troubleshooting, support) with virtual infrastructure, VDI/thin-client, VoIP deployments
Prior experience with Forcepoint, Juniper and/or Palo Alto technologies a plus
Prior Help Desk/software experience (e.g., Jira, Remedy, ServiceNow)
Awareness of C2 applications
Awareness or experience in ITIL framework and ITIL best practices
Company
SOSi
SOSi solves the challenges of the modern mission.
Funding
Current Stage
Late StageRecent News
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