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Guidehouse · 3 weeks ago

State & Local Government- Change Analyst

US - TN, Nashville

Full-time

Onsite

Entry, Mid Level

1+ years exp

Guidehouse is a management consulting firm seeking a Change Analyst to assist in delivering engagement activities and managing deliverables. The role involves leading tasks within client engagements, developing change management strategies, and communicating effectively with stakeholders at all levels.

AdviceConsultingManagement Consulting

Responsibilities

Proactively assist in the delivery of engagement activities and manage the completion of deliverables

Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team

Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff

Guide client and internal subject matter expert conversations toward effective outcomes

Develop strategies to solve complex OCM challenges for our clients

Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives

Lead key components of change management projects and teams to develop and implement change strategies and plans

Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change

Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status

Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support

Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives

Track and report the status of change programs, including key metrics and risks

Support the development and continuous improvement of Guidehouse change management methodologies and tools

Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials

Qualification

SalesforceServiceNowWorkdayOracleChange ManagementProsci certificationCommunication skillsProject management skillsOrganizational skillsTeamwork

Required

Requires a University Degree and minimum 1-3 years of prior experience

Exposure to implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle

Communications experience preferably in creating collateral, through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products

Exposure or experience in developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers

Experience developing and executing communication and engagement plans for a wide array of stakeholders

Organizational and project management skills

Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters

The ability to work as part of a team and prioritize resources and time effectively