EliseAI · 1 month ago
Senior Renewal Manager | Housing
New York, NY
Full-time
Onsite
Senior Level
$150K/yr - $200K/yr
5+ years expEliseAI is a company focused on improving housing and healthcare through AI integration. They are seeking a Senior Renewals Manager to oversee the customer renewal process, ensuring retention and identifying growth opportunities while collaborating with various teams.
Artificial Intelligence (AI)Business IntelligenceMachine LearningProperty ManagementPropTechReal Estate
Responsibilities
Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities
Qualification
Required
5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
Demonstrated experience in consistently meeting and exceeding quotas
Effective communicator with strong interpersonal and collaboration skills
Willingness to work in person at our office at least 4 days a week
Preferred
Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
Bonus: Experience working in real estate or prop tech
Benefits
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Company
EliseAI
EliseAI is an AI-driven company that offers automation, streamlining workflows, and unique needs of housing and healthcare operations.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$391.93MKey Investors
Andreessen HorowitzSapphire VenturesPoint72 Ventures
2025-08-19Series E· $250M
2024-08-14Series D· $75M
2023-06-06Series C· $35M
Leadership Team
Minna Song
Cofounder & CEO
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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