DEX Imaging · 1 month ago
Copier Technician
Bonita Springs, FL
Part-time
Onsite
New Grad, Entry Level
0+ years expDEX Imaging is a leading provider of document handling equipment and services. They are seeking a Copier Technician who is mechanically inclined and reliable, responsible for performing diagnostics, service repairs, and maintenance on copier equipment while providing excellent customer care.
Business Development
Responsibilities
Provide service and customer support during field visits or dispatches
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Update job knowledge by participating in educational opportunities; reading professional publications
Build positive relationships with customers
Works as part of a cohesive team within the shop to meet customer needs
Follows all safety practices of the organization when completing work assignments
Helps to maintain company vehicles, inventory and tools in proper working condition
Maintain knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership
Maintains communication with the customer and answers questions relative to the work being performed. Makes recommendations for additional work that needs to be completed
Qualification
Required
Associate degree (A. A.) or equivalent from two-year college or technical school
Six months to one-year related experience and/or training; or equivalent combination of education and experience
Must possess a valid driver's license
Ability to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job
Superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers
Benefits
Full Benefits Available after 60 days (medical, dental, vision, life insurance, etc.)
Competitive pay & full benefits – We take care of our people.
Awesome corporate discounts – Save on the things you love.
Employee recognition & reward programs – Your hard work and you will be celebrated.
Company
DEX Imaging
Create a privately-held dealership that focuses solely on quality service .
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-23Acquired
Leadership Team
Connie Fuell - Sr. Account Executive
SR.ACCOUNT EXECUTIVE
Evans Austin, MBA
Human Resources Business Partner
Recent News
Tampa Bay Business Journal
2025-03-10
2024-12-31
Business Journals
2023-05-22
Company data provided by crunchbase