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CIBC US · 4 weeks ago

Sr Manager, Software Engineering - Payments Technology

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$180K/yr - $220K/yr

10+ years exp

CIBC US is building a relationship-oriented bank for the modern world, seeking a Software Engineering Manager for their Payments Technology team. The role involves managing multiple development projects and teams, overseeing the operations and support of payment technology solutions, and ensuring the reliable delivery of payment systems.

BankingFinancial Services

No H1B

Responsibilities

Manage, coach, and develop a team of engineers and analysts focused on payment technology solutions

Foster a collaborative and high-performance team culture

Oversee the daily operations and support of payment systems, ensuring high availability and performance

Coordinate incident management, problem resolution, and system monitoring for payment applications

Lead and participate in projects to implement and enhance payment processing solutions, including SWIFT, Wire, ACH, Instant Payments, and Zelle

Support API enablement and integration efforts with internal and external partners

Work closely with vendor partners such as FIS, Fiserv, Finastra, and other fintech providers to ensure optimal performance and service delivery

Support the evaluation and onboarding of new payment technology vendors

Identify and implement process improvements to enhance the efficiency, reliability, and scalability of payment technology operations

Ensure compliance with regulatory requirements and industry standards

Collaborate with business, technology, and operations teams to understand requirements and deliver solutions that meet business needs

Communicate project status, risks, and issues to stakeholders in a timely and effective manner

Qualification

Payment Processing TechnologiesAPI DevelopmentIntegrationVendor ManagementMicrosoft Technology StackAgile MethodologiesAnalytical ThinkingPeople ManagementProject ManagementTechnical LeadershipWork Collaboratively

Required

10+ years of experience in payment technology, financial services, or a related field

Extensive knowledge of banking products, services, and industry regulations; expert understanding of current industry trends and developments; ability to influence strategic decisions using industry knowledge

Ability to think strategically about the bank's objectives, aligning projects with broader business goals

Experience managing or leading technical teams is preferred

Experience with API development and integration using Microsoft Technology stack - Azure, SQL, .Net

Hands-on experience with payment processing technologies (SWIFT, Wire, ACH, Instant Payments, Zelle)

Familiarity with vendor platforms such as FIS, Fiserv, Finastra, or other fintech payment providers

Working knowledge of Agile, Scrumban, or similar methodologies

Understanding of ITIL processes and best practices in production support

Strong analytical, problem-solving, and organizational skills

Excellent communication and interpersonal abilities

Ability to manage multiple priorities and deliver results in a fast-paced environment