Tech Firefly ยท 1 month ago
LMS Platform Administrator (Intellum)
United States
Full-time
Remote
Mid Level
$80/hr - $80/hrTech Firefly is seeking a highly capable Learning Technology Platform Administrator with hands-on experience in administering the Intellum LMS. The role involves managing user permissions, troubleshooting integrations, and ensuring the stability and scalability of the learning technology infrastructure.
Information Technology
Responsibilities
Serve as the primary administrator of the Intellum LMS platform, overseeing user management, permissions, system settings, learning paths, and data integrity
Manage and troubleshoot API integrations with external systems such as HRIS, CRMs, or reporting platforms
Handle large-scale batch data operations, including user provisioning, training data imports, updates, and error resolution
Troubleshoot technical issues related to inbound data tables, SCORM tracking, and LMS analytics
Write and execute SQL queries to support reporting, data validation, and learning analytics
Monitor and respond to a high volume of support tickets, ensuring timely resolution and stakeholder satisfaction
Collaborate with cross-functional teams in HR, IT, Compliance, and L&D to maintain platform stability and high data accuracy
Use tools like Jira, Asana, or Smartsheet to track administrative tasks, system requests, and platform improvements
Support QA and change management processes related to platform updates, data uploads, or integration releases
Provide regular reporting and insights using custom dashboards or data exports from the LMS
Qualification
Required
Recent, hands-on experience administering the Intellum LMS
Strong technical acumen
Data management skills
Ability to support complex platform integrations
Ability to manage high volumes of support activity
Experience overseeing user management, permissions, system settings, learning paths, and data integrity
Experience managing and troubleshooting API integrations with external systems such as HRIS, CRMs, or reporting platforms
Experience handling large-scale batch data operations, including user provisioning, training data imports, updates, and error resolution
Experience troubleshooting technical issues related to inbound data tables, SCORM tracking, and LMS analytics
Ability to write and execute SQL queries to support reporting, data validation, and learning analytics
Experience monitoring and responding to a high volume of support tickets
Experience collaborating with cross-functional teams in HR, IT, Compliance, and L&D
Experience using tools like Jira, Asana, or Smartsheet to track administrative tasks, system requests, and platform improvements
Experience supporting QA and change management processes related to platform updates, data uploads, or integration releases
Ability to provide regular reporting and insights using custom dashboards or data exports from the LMS
Company
Tech Firefly
Tech Firefly is a technology solutions company that provides outsourced solutions.
Founded in 2016
1001-5000 employees
H1B Sponsorship
Tech Firefly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (4)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase