Macy's · 1 month ago
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Millenia - Part time
Macy’s is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Furniture Sales Colleague to create exceptional shopping experiences, achieve sales goals, and provide personalized service in their Furniture department.
Consumer GoodsFashionRetail
Responsibilities
Build lasting customer relationships by offering personalized service, demonstrating deep product knowledge, and helping customers find furniture solutions that suit their lifestyles and needs
Achieve sales goals, promote protection plans, manage return rates, and encourage customer engagement with our loyalty program
Support inventory and fulfillment activities within your department
Use technology to assist customers in visualizing their purchases, placing orders, and comparing products
Stay current on product training through digital tools and vendor resources to provide expert guidance and confidently address customer questions and concerns
Maintain contact with customers throughout the delivery process and resolve issues to ensure satisfaction
Begin each day energized and ready to make an impact, reviewing sales goals and learning about new arrivals and promotions
Focus on the customer, offering a warm welcome and creating friendly, personal conversations to build relationships
Maintain a shoppable space by recovering the floor, updating signs and pricing, and supporting merchandise moves
Share loyalty program benefits, ensure customers have everything they need, and thank them sincerely at the end of their visit
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges along with Client and Protection plan goals
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
1-2 years of related experience is required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Funding
Current Stage
Late StageLeadership Team
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