Meier Supply Company, Inc. · 1 month ago
HVAC Inside Sales Associate
Hartford,CT,US
Full-time
Onsite
New Grad, Entry LevelMeier Supply Company, Inc. is an employee-owned wholesale distribution business with a strong culture based on core values. The HVAC Inside Sales Associate will assist customers with product inquiries, manage phone orders, and develop strong customer relationships while collaborating with various teams to ensure timely service.
Building MaterialHardwareSalesWholesale
Responsibilities
Greet and assist customers at the sales counter with product inquiries, orders, and pickups
Manage inbound phone orders and provide accurate product and pricing information
Support e-commerce transactions, including online order entry and follow-up service
Conduct outgoing customer sales or service calls and resolve customer complaints
Develop strong customer relationships and provide solutions that drive repeat business
Collaborate with outside sales, warehouse, and operations teams to ensure timely fulfillment
Prepare quotes, process returns, and resolve customer issues in a professional manner
Apply suggestive selling techniques and up sells to current and prospective customers
Maintain knowledge of HVAC/R products, industry trends, and branch promotions
Performs inventory control and warranty administration duties
Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources
Arrange stock on shelves or racks in sales area and keeps merchandise in order
Responsible for showroom merchandising and re-stocking product
Qualification
Required
Previous inside sales, counter sales, or customer service experience
Strong communication skills—both in person and over the phone
Ability to work in a fast-paced environment and manage multiple priorities
Basic computer skills
Team-oriented, dependable, and customer-focused
High school diploma or GED required
Preferred
HVAC/R or wholesale distribution experience
Experience with ERP/order entry systems and e-commerce platforms
Some college coursework
Benefits
Employee Stock Ownership Plan (ESOP)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Paid training
Parental leave
Profit sharing
Tuition reimbursement
Vision insurance
Company
Meier Supply Company, Inc.
Meier Supply Company is a wholesale distributor of HVAC&Refrigeration products with more than 100 employees and 17 locations in New York and Pennsylvania.
Founded in 1957
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase