Customers Bank · 2 days ago
Fraud Analyst
Malvern, PA
Full-time
Onsite
Entry Level
1+ years expCustomers Bank is a super-community bank focused on delivering memorable customer experiences. The Fraud Analyst will play a crucial role in driving data-driven insights and analyzing business processes to enhance the organization's performance.
BankingCommercialFinancial ServicesVenture Capital
No H1B
Responsibilities
Knowledge of various fraud threats across multiple payment/access channels and prior use of applicable software to mitigate said threats
Proven verbal and written communication skills
Basic understanding of certain regulatory requirements associated with fraud mitigation activities, such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley
Understand the importance of regulatory compliance and adherence to internal policy and procedure
Multi-tasking and the ability to prioritize in a face-paced environment
Participates in special projects and performs other duties as directed by management
Experience with cryptocurrency (digital assets) fraud investigations preferred
Experience with SBA/PPP loan reviews preferred
Identify through fraud mitigation activities opportunities to enhance internal policies, procedures, and controls within the enterprise
Ability to analyze data and develop effective reporting for various levels of management
Ability to trend data to identify potential fraudulent transactions and gaps in procedures
Develop and maintain relationships with various internal departments to collaborate on issues that impact areas outside of Loss Prevention
Ability to draft complete policy and procedure documents, including visual aids when necessary to support the written word
Qualification
Required
Knowledge of various fraud threats across multiple payment/access channels and prior use of applicable software to mitigate said threats
Proven verbal and written communication skills
Basic understanding of certain regulatory requirements associated with fraud mitigation activities, such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley
Understand the importance of regulatory compliance and adherence to internal policy and procedure
Multi-tasking and the ability to prioritize in a face-paced environment
Participates in special projects and performs other duties as directed by management
Identify through fraud mitigation activities opportunities to enhance internal policies, procedures, and controls within the enterprise
Ability to analyze data and develop effective reporting for various levels of management
Ability to trend data to identify potential fraudulent transactions and gaps in procedures
Develop and maintain relationships with various internal departments to collaborate on issues that impact areas outside of Loss Prevention
Ability to draft complete policy and procedure documents, including visual aids when necessary to support the written word
Degree in Criminal Justice, Finance or related field; or 1-2 years of experience in field of fraud detection/prevention, preferably in financial services industry
Possess/Project self-confidence and fast learner
Excellent verbal/written communication and inter-personal skills
Proficiency in office skills: computer, typing, MS Office (Word, Excel, Outlook)
Knowledge of core and ancillary banking systems
Able to navigate and use multiple systems
Must be legally eligible to work in the US without sponsorship
Preferred
Experience with cryptocurrency (digital assets) fraud investigations preferred
Experience with SBA/PPP loan reviews preferred
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
Company data provided by crunchbase