ZMC Hotels · 1 month ago
Director of Operations (DOO)
Paradise Valley, AZ
Full-time
Onsite
Director/ExecutiveZMC Hotels is seeking a Director of Operations to run the hotel in the General Manager's absence. The role involves overseeing daily operations, inspiring employees, engaging with guests, and ensuring a profitable business that delivers a superior guest experience.
HospitalityHotelLeisure
Responsibilities
Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales
Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations
Are sharp at and will provide sales leadership and implement plans to achieve profitability goals
Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests
Have the ability to not only supervise hotel employees but mentor and motivate them as well
Are passionate and will help guests out as quickly and awesomely as possible
Know how to work with departments to achieve budgets and build strong working relationships
Will motivate and ensure the cleanliness and safety of the hotel
Are capable at creating the hotel’s annual budget and track performance throughout the year
Can produce and effectively explain the monthly financial reports
Have the ability to deliver strong financial performance while maintaining guests relations
Qualification
Required
Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales
Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests' expectations
Are sharp at and will provide sales leadership and implement plans to achieve profitability goals
Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests
Have the ability to not only supervise hotel employees but mentor and motivate them as well
Are passionate and will help guests out as quickly and awesomely as possible
Know how to work with departments to achieve budgets and build strong working relationships
Will motivate and ensure the cleanliness and safety of the hotel
Are capable at creating the hotel's annual budget and track performance throughout the year
Can produce and effectively explain the monthly financial reports
Have the ability to deliver strong financial performance while maintaining guests relations
Benefits
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Opportunity for advancement
Monthly Bonus program
Health, Dental insurance and Vision Discount plans
Paid Time Off (PTO) after only 60 days employment
401k plan to help you plan for your future
Discounted hotel rooms
A great work environment with an engaged team
Company
ZMC Hotels
ZMC Hotels is a hotel management company.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Henry
President & CEO
Recent News
2023-12-25
Company data provided by crunchbase