Goodwill of the Finger Lakes · 1 month ago
ADC Donor Greeter
Goodwill of the Finger Lakes is seeking an ADC Donor Greeter who will be responsible for general donation center related duties such as accepting donations and providing excellent customer service. The role involves maintaining a clean work environment and sorting, cleaning, and packaging merchandise for sale.
Non Profit
Responsibilities
Assist customers in bringing donations inside
Ensure accurate donation log reporting
Sorts donations into proper equipment for processing and transportation
Properly labels all equipment
Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed
Ensure safety procedures are followed during packing and movement of equipment
Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times
Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival
Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns
Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion
Sort, test, and clean items for quality and processing
Ensure accurate payment collection if necessary
Perform other duties as assigned by supervisor
Qualification
Required
Ability to read and understand documents such as receipts, time cards, policy manuals
Ability to write routine reports
Ability to speak effectively and communicate clearly to other employees and customers
General math skills required
Must have open and flexible availability, and be willing to work evenings, weekends, and holidays
Preferred
High school diploma or GED preferred
Previous retail experience preferred
Company
Goodwill of the Finger Lakes
Goodwill of the Finger Lakes is a not-for-profit organization committed to making a positive impact.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Rochester Women’s Giving Circle
2024-06-07Grant
Recent News
Rochester Business Journal
2025-11-07
Rochester Business Journal
2025-07-22
Rochester Business Journal
2025-06-26
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